Technical support team lead
3 weeks ago
Position Title: Technical Support Team Lead Team: Global Technical Support Team (GTST) Type: Full-time, Rotational Shifts (24/7 support) Experience Required: 3-4 years (1-2 years in systems administration + 1-2 years in a leadership role) Role Overview: We are looking for an experienced Team Lead – Systems Engineering to support and guide our Global Technical Support Team. This role combines technical and leadership skills to ensure systems stability, reliability, and performance across platforms. The Team Lead will manage a team, handle escalations, and provide 24/7 support coverage, bringing a strong background in Linux, AWS, MS Azure, JIRA, and network administration. Familiarity with Elasticsearch and My SQL is a plus. Key Responsibilities: Leadership & Team Management: Lead and mentor the support team, promoting skill growth and efficient operations. Set team goals, track performance, and ensure alignment with company objectives. Act as an escalation point for critical issues, ensuring timely resolution. Technical Responsibilities: Oversee Linux servers, AWS, and Azure cloud environments to ensure smooth, secure operation. Manage the incident response process using JIRA, coordinating 24/7 technical support. Supervise network infrastructure to maintain reliable and secure connectivity. Monitoring & Incident Management: Maintain alert systems to capture critical alerts and reduce false positives. Lead clear, consistent communication during P1/P2 incidents to minimize impact. Required Qualifications: Experience: 3-4 years in systems administration/support, with at least 1-2 years in a leadership role. Technical Skills: Proficiency in Linux, AWS, MS Azure, and network administration. Experience with JIRA service desk and familiarity with Elasticsearch/My SQL is advantageous. Managerial Skills: Strong leadership, decision-making, and team management capabilities. Soft Skills: Excellent communication, problem-solving, and adaptability to rotational shifts.
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Technical Support Team Lead
3 weeks ago
navi mumbai, India Onclusive Full timePosition Title: Technical Support Team Lead Team: Global Technical Support Team (GTST) Type: Full-time, Rotational Shifts (24/7 support) Experience Required: 3-4 years (1-2 years in systems administration + 1-2 years in a leadership role) Role Overview: We are looking for an experienced Team Lead – Systems Engineering to support and guide our Global...
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Technical Support Team Lead
4 weeks ago
navi mumbai, India Onclusive Full timePosition Title: Technical Support Team LeadTeam: Global Technical Support Team (GTST)Type: Full-time, Rotational Shifts (24/7 support)Experience Required: 3-4 years (1-2 years in systems administration + 1-2 years in a leadership role)Role Overview:We are looking for an experienced Team Lead – Systems Engineering to support and guide our Global...
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Technical support team lead
4 weeks ago
Navi Mumbai, India Onclusive Full timePosition Title: Technical Support Team LeadTeam: Global Technical Support Team (GTST)Type: Full-time, Rotational Shifts (24/7 support)Experience Required: 3-4 years (1-2 years in systems administration + 1-2 years in a leadership role)Role Overview:We are looking for an experienced Team Lead – Systems Engineering to support and guide our Global...
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Technical Support Team Lead
4 weeks ago
Navi Mumbai, India Onclusive Full timePosition Title: Technical Support Team LeadTeam: Global Technical Support Team (GTST)Type: Full-time, Rotational Shifts (24/7 support)Experience Required: 3-4 years (1-2 years in systems administration + 1-2 years in a leadership role)Role Overview:We are looking for an experienced Team Lead – Systems Engineering to support and guide our Global Technical...
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Technical Support Team Lead
4 weeks ago
navi mumbai, India Onclusive Full timePosition Title: Technical Support Team LeadTeam: Global Technical Support Team (GTST)Type: Full-time, Rotational Shifts (24/7 support)Experience Required: 3-4 years (1-2 years in systems administration + 1-2 years in a leadership role)Role Overview:We are looking for an experienced Team Lead – Systems Engineering to support and guide our Global Technical...
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Technical Support Team Lead
4 weeks ago
Navi Mumbai, India Onclusive Full timePosition Title: Technical Support Team LeadTeam: Global Technical Support Team (GTST)Type: Full-time, Rotational Shifts (24/7 support)Experience Required: 3-4 years (1-2 years in systems administration + 1-2 years in a leadership role)Role Overview:We are looking for an experienced Team Lead – Systems Engineering to support and guide our Global Technical...
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Technical Support Team Lead
4 weeks ago
Navi Mumbai, India Onclusive Full timePosition Title: Technical Support Team Lead Team: Global Technical Support Team (GTST) Type: Full-time, Rotational Shifts (24/7 support) Experience Required: 3-4 years (1-2 years in systems administration + 1-2 years in a leadership role) Role Overview: We are looking for an experienced Team Lead – Systems Engineering to support and guide our Global...
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Technical Support Team Lead
4 weeks ago
navi mumbai, India Onclusive Full timePosition Title: Technical Support Team Lead Team: Global Technical Support Team (GTST) Type: Full-time, Rotational Shifts (24/7 support) Experience Required: 3-4 years (1-2 years in systems administration + 1-2 years in a leadership role) Role Overview: We are looking for an experienced Team Lead – Systems Engineering to support and guide our Global...
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Technical Support Team Lead
4 weeks ago
Navi Mumbai, India Onclusive Full timePosition Title:Technical Support Team LeadTeam:Global Technical Support Team (GTST)Type:Full-time, Rotational Shifts (24/7 support)Experience Required:3-4 years (1-2 years in systems administration + 1-2 years in a leadership role)Role Overview:We are looking for an experienced Team Lead – Systems Engineering to support and guide our Global Technical...
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Technical Team Lead
1 month ago
Navi Mumbai, India Twixor Full timeWe are searching for an innovative technical lead to join our company. As the technical lead, you will oversee the companys technical team and all projects they undertake, analyze briefs, write progress reports, identify risks, and develop work schedules. You should be able to work with your team and inspire them to reach their goals.To be successful as a...
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Technical Support Team Manager
3 weeks ago
Navi Mumbai, Maharashtra, India TaskUs Full timeAbout the Role:TaskUs is a global leader in providing outsourced digital services and next-generation customer experience.We are seeking a highly skilled Technical Support Team Manager to join our team. As a Technical Support Team Manager, you will play a vital role in ensuring the seamless operation of our clients' IT systems by handling a team,...
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Customer Support Team Lead
3 weeks ago
Navi Mumbai, Maharashtra, India 29junrelease Full timeWe are seeking a skilled Customer Support Specialist to join our team at Titan Jet Care Service Limited. In this role, you will be responsible for resolving customer queries, recommending solutions, and guiding product users through features and functionalities.Key ResponsibilitiesCustomer Query Resolution: Respond to customer inquiries in a timely and...
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Technical Lead for Global IT Systems Support
5 days ago
Navi Mumbai, Maharashtra, India TaskUs Full time**About TaskUs:**We are a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies.Innovative companies partner with us to represent, protect, and grow their brands. Leveraging cloud-based infrastructure, we serve clients in high-growth sectors like social media, e-commerce, gaming,...
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Team Lead, Technical Operations
3 weeks ago
Mumbai, India Accurate Background Full timeJob DutiesSupervise and mentor a team of Technical Operations Coordinators, providing guidance and support.Oversee the daily operations of the IT support team, ensuring timely and effective resolution of technical issues.Coordinate with the Global IT Manager and other regional IT teams to align support strategies and initiatives.Troubleshoot and resolve...
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Kingsway IT Support Team Lead
4 weeks ago
Mumbai, Maharashtra, India JD Full timeAbout the RoleWe are seeking a highly skilled IT Support Team Lead to join our Kingsway team. As a key member of our IT department, you will be responsible for overseeing the day-to-day operations of our IT Service Desk, ensuring that all tickets are resolved efficiently and effectively.In this role, you will work closely with our IT teams to identify and...
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Technical Lead
3 days ago
Navi Mumbai, India WebMD Full timeEducation:B.E. Computer Science/IT degree (or any other engineering discipline)Experience:9+ yearsWork timings:2:00 PM to 11:00 AM ISTPosition Requirement:Guide and mentor engineering team(s) in all aspects of our SDLC.Develop and maintain software to support a streaming data platform that powers an industry-leading healthcare CRM product.Contribute towards...
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Onclusive - Technical Support Lead
3 weeks ago
Mumbai, India Onclusive Full timePosition Title : Technical Support Team LeadTeam : Global Technical Support Team (GTST)Type : Full-time, Rotational Shifts (24/7 support)Experience Required : 3-4 years (1-2 years in systems administration + 1-2 years in a leadership role)Role Overview : We are looking for an experienced Team Lead - Systems Engineering to support and guide our Global...
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Project Support Team Leader
4 weeks ago
Navi Mumbai, Maharashtra, India Lloyd's Register Full timeJob Summary:We are seeking a highly skilled Project Support Team Leader to join our team at Lloyd's Register. The successful candidate will be responsible for managing a team of Administrators and Coordinators, ensuring effective project support and delivery.Key Responsibilities:Lead and manage a team of project support professionals, providing guidance,...
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Technical lead
1 day ago
Navi Mumbai, India WebMD Full timeEducation: B. E. Computer Science/IT degree (or any other engineering discipline)Experience: 9+ yearsWork timings: 2:00 PM to 11:00 AM ISTPosition Requirement:Guide and mentor engineering team(s) in all aspects of our SDLC.Develop and maintain software to support a streaming data platform that powers an industry-leading healthcare CRM product.Contribute...
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Sr Technical Team Lead
6 months ago
Navi Mumbai, India BirlaSoft Full time. Responsibilities: Manage and oversee the organization's desktop and server operating systems, ensuring their stability, security, and optimal performance. Implement and maintain antivirus software and security patches to safeguard systems and data against potential threats. Monitor and troubleshoot issues related to desktop and server operating...