ServiceNow Project Manager
3 weeks ago
ServiceNow Project Manager / Delivery Manager J ob Summary: We are seeking an experienced ServiceNow Project Manager/Delivery Manager to lead our team in delivering successful ServiceNow implementations. In this role, you will be responsible for overseeing all aspects of ServiceNow projects, with a focus on Customer Service Management (CSM) and Field Service Management (FSM). You will work closely with clients, stakeholders, and cross-functional teams to ensure projects are completed on time, within budget, and according to quality standards. The ideal candidate will have a proven track record of managing ServiceNow projects, strong leadership skills, and expertise in CSM and FSM implementations. Responsibilities: Project Planning: Develop comprehensive project plans, including scope, timeline, budget, resource allocation, and risk management, for ServiceNow implementations focused on Customer Service Management (CSM) and Field Service Management (FSM). Stakeholder Engagement: Engage with clients, executives, business owners, and other stakeholders to define project objectives, gather requirements, and establish clear communication channels throughout the project lifecycle. Team Leadership: Lead and motivate cross-functional project teams, including ServiceNow developers, administrators, testers, and business analysts, to achieve project goals and deliver high-quality solutions. Resource Management: Allocate resources effectively, including personnel, budget, and technology assets, to ensure project tasks are completed on time and within budget. Risk Management: Identify project risks and develop mitigation strategies to minimize potential impacts on project scope, timeline, and budget. Change Management: Manage changes to project scope, requirements, and deliverables, ensuring proper documentation, approval, and communication to stakeholders. Quality Assurance: Establish and enforce quality assurance processes and standards to ensure that ServiceNow implementations meet or exceed client expectations and industry best practices. Vendor Management: Coordinate with third-party vendors, consultants, and subcontractors as needed to support project activities, ensuring alignment with project objectives and contractual agreements. Project Tracking and Reporting: Monitor project progress, track key performance indicators (KPIs), and generate regular status reports for project stakeholders, providing updates on milestones, risks, issues, and action items. Client Satisfaction: Foster positive relationships with clients by providing exceptional customer service, addressing concerns or issues promptly, and ensuring client expectations are met or exceeded. Knowledge Transfer: Facilitate knowledge transfer sessions for client stakeholders, project team members, and support staff to ensure successful adoption and utilization of ServiceNow solutions post-implementation. Continuous Improvement: Identify opportunities for process improvements, lessons learned, and best practices from previous projects, and incorporate them into future ServiceNow implementations. Requirements: Must have CSA certification. Bachelor's degree in Information Technology, Business Administration, or a related field. Master's degree preferred. Minimum of 'X’ years of experience in project management, with at least ‘X’ years of experience managing ServiceNow projects. Proven experience managing ServiceNow implementations, with a focus on Customer Service Management (CSM) and Field Service Management (FSM) modules. Strong understanding of IT service management (ITSM) principles and best practices, particularly in the areas of customer service and field service operations. Project Management Professional (PMP) certification or equivalent project management certification preferred. Excellent leadership and team-building skills, with the ability to inspire and motivate cross-functional project teams to achieve project goals and objectives. Exceptional communication and interpersonal skills, with the ability to effectively engage with clients, stakeholders, and team members at all levels of the organization. Experience in change management, risk management, and quality assurance processes within a project management framework. ServiceNow certifications, such as Certified Implementation Specialist (CIS), Certified Application Developer (CAD), etc. are highly desirable. Experience in ServiceNow Telecommunications Service Management (TSM) is a plus, but not required.
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ServiceNow Project Manager
3 weeks ago
india Entiovi Technologies Full timeServiceNow Project Manager / Delivery Manager Job Summary:We are seeking an experienced ServiceNow Project Manager/Delivery Manager to lead our team in delivering successful ServiceNow implementations. In this role, you will be responsible for overseeing all aspects of ServiceNow projects, with a focus on Customer Service Management (CSM) and Field Service...
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ServiceNow Project Manager
3 weeks ago
India Entiovi Technologies Full timeServiceNow Project ManagerWe are seeking an experienced ServiceNow Project Manager to lead our team in delivering successful ServiceNow implementations. In this role, you will be responsible for overseeing all aspects of ServiceNow projects, with a focus on Customer Service Management (CSM) and Field Service Management (FSM). You will work closely with...
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ServiceNow Project Manager
3 weeks ago
India Entiovi Technologies Full timeServiceNow Project Manager / Delivery Manager J ob Summary: We are seeking an experienced ServiceNow Project Manager/Delivery Manager to lead our team in delivering successful ServiceNow implementations. In this role, you will be responsible for overseeing all aspects of ServiceNow projects, with a focus on Customer Service Management (CSM) and Field...
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ServiceNow Project Manager
3 weeks ago
India Entiovi Technologies Full timeServiceNow Project Manager / Delivery Manager J ob Summary: We are seeking an experienced ServiceNow Project Manager/Delivery Manager to lead our team in delivering successful ServiceNow implementations. In this role, you will be responsible for overseeing all aspects of ServiceNow projects, with a focus on Customer Service Management (CSM) and...
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ServiceNow Project Manager
3 weeks ago
India Entiovi Technologies Full timeServiceNow Project Manager / Delivery Manager Job Summary:We are seeking an experienced ServiceNow Project Manager/Delivery Manager to lead our team in delivering successful ServiceNow implementations. In this role, you will be responsible for overseeing all aspects of ServiceNow projects, with a focus on Customer Service Management (CSM) and Field Service...
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ServiceNow Project Manager
2 weeks ago
india Entiovi Technologies Full timeServiceNow Project Manager / Delivery Manager J ob Summary: We are seeking an experienced ServiceNow Project Manager/Delivery Manager to lead our team in delivering successful ServiceNow implementations. In this role, you will be responsible for overseeing all aspects of ServiceNow projects, with a focus on Customer Service Management (CSM) and Field...
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ServiceNow Project Manager
6 days ago
india BluFeather Solutions Full timeServiceNow Project ManagerLocation: Mumbai, Pune, Delhi, Noida, Hyderabad, Chennai, Bangalore (Flexible Locations)Job Overview:We are looking for a highly experienced ServiceNow Project Manager to lead and manage end-to-end ITSM programs. You will oversee key IT service management projects, working with internal teams, clients, and stakeholders to deliver...
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ServiceNow Project Manager
5 days ago
India BluFeather Solutions Full timeServiceNow Project Manager Location: Mumbai, Pune, Delhi, Noida, Hyderabad, Chennai, Bangalore (Flexible Locations) Job Overview: We are looking for a highly experienced ServiceNow Project Manager to lead and manage end-to-end ITSM programs. You will oversee key IT service management projects, working with internal teams, clients, and...
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ServiceNow Project Manager
5 days ago
india BluFeather Solutions Full timeServiceNow Project Manager Location: Mumbai, Pune, Delhi, Noida, Hyderabad, Chennai, Bangalore (Flexible Locations) Job Overview: We are looking for a highly experienced ServiceNow Project Manager to lead and manage end-to-end ITSM programs. You will oversee key IT service management projects, working with internal teams, clients, and stakeholders to...
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India Entiovi Technologies Full timeAbout the Role:We are seeking a highly skilled ServiceNow Project Manager and Delivery Specialist to lead our team in delivering successful ServiceNow implementations. In this role, you will oversee all aspects of ServiceNow projects, focusing on Customer Service Management (CSM) and Field Service Management (FSM). You will work closely with clients,...
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ServiceNow Architect
4 weeks ago
india INRY Full timeINRY is an Elite ServiceNow partner and one of America's fastest-growing companies (recognized in INC 5000, Financial Times). As a leading ServiceNow partner for over twelve years, we have been closely aligned with ServiceNow in every step of their growth. As a Design partner, we helped build and mature the product. We drove success at over 400 Fortune 500...
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ServiceNow Architect
4 weeks ago
india INRY Full timeINRY is an Elite ServiceNow partner and one of America's fastest-growing companies (recognized in INC 5000, Financial Times). As a leading ServiceNow partner for over twelve years, we have been closely aligned with ServiceNow in every step of their growth. As a Design partner, we helped build and mature the product. We drove success at over 400 Fortune 500...
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ServiceNow Developer
1 day ago
india OpsTalents LLC Full timeServiceNow DevelopmentHybridLocation: Gurgaon, Delhi, Noida, Hyderabad, PuneServiceNow Development Lead with minimum 3 years of experience to join our dynamic team. The ideal candidate will have good experience in ServiceNow development and the capability to engage directly with business analysts and stakeholders to understand business requirements and...
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ServiceNow Developer
5 hours ago
India OpsTalents LLC Full timeServiceNow Development Hybrid Location: Gurgaon, Delhi, Noida, Hyderabad, Pune ServiceNow Development Lead with minimum 3 years of experience to join our dynamic team. The ideal candidate will have good experience in ServiceNow development and the capability to engage directly with business analysts and stakeholders to understand business...
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ServiceNow Developer
3 weeks ago
India Comptech Associates Full timeJob Title: ServiceNow Developer (Immediate Joiner ,Need SN Developer not admin) Duration: Fulltime Location: India / Remote No. of Positions: 12- 3 yrs. of experience. Shift timings – 2pm to 11 pm IST (40 hrs. week full time resources) – should be available for on-call rotation during critical project releases and hyper-care times. JOB OVERVIEW: ...
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ServiceNow Developer
3 weeks ago
India Truelancer Full timeServiceNow Developer Job DescriptionAt Truelancer, we're seeking a highly skilled ServiceNow Developer to join our team. As a ServiceNow Developer, you will be responsible for designing, developing, and deploying custom applications and workflows within the ServiceNow platform.Key Responsibilities:Develop and customize ServiceNow applications, modules,...
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ServiceNow Developer
3 weeks ago
India Truelancer.com Full time✨ Join Us at Truelancer and be part of a team that’s shaping the future! Ready to make an impact? Let’s connect! : Role: ServiceNow Developer Location: Offshore(Hybrid) Years of Experience: 5+ years of experience Key Responsibilities: Utilize in-depth ServiceNow platform knowledge to develop and customize applications, modules, forms, and...
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ServiceNow Developer
4 weeks ago
India Comptech Associates Full timeJob Title: ServiceNow Developer (Immediate Joiner ,Need SN Developer not admin)Duration: FulltimeLocation: India / RemoteNo. of Positions: 12- 3 yrs. of experience.Shift timings – 2pm to 11 pm IST (40 hrs. week full time resources) – should be available for on-call rotation during critical project releases and hyper-care times.JOB OVERVIEW:As a...
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ServiceNow Developer
4 weeks ago
India Comptech Associates Full timeJob Title: ServiceNow Developer (Immediate Joiner ,Need SN Developer not admin) Duration: Fulltime Location: India / Remote No. of Positions: 1 2- 3 yrs. of experience. Shift timings – 2pm to 11 pm IST (40 hrs. week full time resources) – should be available for on-call rotation during critical project releases and hyper-care times. JOB OVERVIEW: As...
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ServiceNow Developer
2 weeks ago
India Comptech Associates Full timeAbout the Job: Job Title: ServiceNow Developer (Immediate joiner max within 2 week) Duration: Fulltime Location: India / Remote No. of Positions: 12-3 yrs. of experience. Shift timings – 2pm to 11 pm IST (40 hrs. week full time resources) – should be available for on-call rotation during critical project releases and hyper-care times. Note 1 :...
