Operation assistant
5 days ago
Assist in reviewing and maintaining various contract documents in accordance with the unified contract management standards set by the Group headquarters. Ensure the completeness and confidentiality of contract files.
Support the processing of customer orders in line with the Group's sales management requirements, ensuring accuracy of information. Track order progress and coordinate with various departments to ensure timely delivery. Maintain the order database and generate regular reports for sales analysis.
Assist in handling product returns, exchanges, and after-sales order management.
Collaborate with other subsidiaries' sales teams to ensure smooth coordination across different locations.
Responsible for the daily maintenance of the online system for the India office, and provide support for Group system management, including SAP, CRM, and OA systems.
Assist local colleagues in India with troubleshooting system-related issues, providing training and guidance as necessary. Collect user feedback and support the Group with system optimization and upgrades.
Production and Manufacturing Support: Assist the local production team in India with daily management tasks to ensure smooth production processes in line with Group management requirements. Participate in collecting and analyzing production data, and provide suggestions for process improvements. Facilitate communication between departments to ensure the achievement of production goals.
Support the management team at both the headquarters and local levels with other operational and management requirements.
Job Requirements:
Bachelor's degree or higher (from a recognized university), preferably with a relevant academic background.
At least 5 years of work experience in the manufacturing industry. Candidates with experience in integrated production, sales, and R&D enterprises are preferred, especially those with in-depth understanding and hands-on experience in business processes.
Fluency in English, with the ability to handle daily communication and document preparation. Proficiency in Mandarin is an added advantage.
Detail-oriented with a high sense of responsibility and strong execution capabilities.
Clear logical thinking and the ability to efficiently process data and handle complex tasks.
Proactive, excellent at communication, and a strong team player.
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