Regional Operations Manager

Lohono Stays is a premium luxury vacation rental brand in India, offering curated private homes and villas for discerning travelers. Built on the ethos of “luxury living, personalized experiences, and exceptional hospitality, ” Lohono Stays caters to families, groups, and individuals seeking exclusive holiday experiences.
The brand’s portfolio includes stunning villas and estates in sought-after destinations such as Goa, Alibaug, Lonavala, Khandala, Coonoor, and the Maldives, with plans to expand internationally.
What sets Lohono Stays apart is its end-to-end hospitality service, which includes:
✔ 24x7 concierge services for personalized experiences
✔ Private chefs, butlers, and housekeeping to deliver a five-star standard in every stay
✔ Event hosting and celebration planning in bespoke settings
Lohono Stays is part of the Isprava Group, a leader in luxury real estate and hospitality, and continues to redefine luxury travel in India and beyond.
Isprava Group is a leader in India’s luxury holiday home market, catering to a discerning clientele through two primary verticals:
Isprava - Luxury Home Development – Design, construction, furnishing, and management of sophisticated holiday homes that seamlessly blend heritage, modernity, and sustainability.
Our distinguished client base includes renowned business leaders, legendary sports personalities, and celebrated artists from across the globe—such as Kris Gopalakrishnan (Co-Founder, Infosys), Sunil Gavaskar (Legendary Cricketer), and Farah Khan (Bollywood Filmmaker and Writer), among others.
Isprava is backed by marquee investors, including some of the world’s largest family offices such as Godrej and Piramal, alongside other reputed global professionals.
Headquartered in Mumbai, our projects span premium destinations such as Goa, Kasauli, Alibaug, and more exotic locations in India.
With significant growth planned over the coming years, Isprava offers an exciting opportunity for entrepreneurial professionals who thrive in a flat, agile, and fast-paced work environment.
Regional Head - Hospitality Operations
Dept.: Hospitality
Do Recce of new homes directly or with help of team members & do necessary arrangements to get the Villas be ready to get listed on Lohono platform
Responsible for safeguarding the quality of operations both (internal & external audits).
Responsible for legalization, Occupational Health & Safety Act, fire regulations, and other legal requirements.
Oversee the operations functions of all the Villas of the region, as per the Organizational chart.
Ensure full compliance to Villas/ Homes of the region’s operating controls, SOP’s, policies, procedures and service standards.
Handling complaints, and oversee the service recovery procedures.
Deliver regional budget goals and set other short and long term strategic goals for the property.
A strong understanding of P&L statements and the ability to react with impactful strategies
Ensure that monthly financial outlooks for Villas, Food & Beverage, Admin & General, Events & Experience etc. Prepare a monthly financial reporting for the owners and stake holders.
Draw up plans and budget (revenues, costs, etc.) Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipments and services.
Any Graduate

Proven experience in Hospitality & Housekeeping (5 years +)
Excellent planning and organizational skills
Advanced MS Office especially PowerPoint for building proposals
Reporting to: Vice President - Hospitality

---