
Sr. Operations Executive
2 days ago
We are looking for an experienced Sr. Operations Executive – GRC to join our team. The ideal candidate will have strong expertise in ServiceNow administration , with hands-on experience in GRC (Governance, Risk & Compliance) modules , and the ability to ensure platform stability, integrations, and compliance processes.
Key Responsibilities
- Administer and configure ServiceNow platform including GRC modules
- Perform DevOps activities , including code deployments across environments
- Develop and implement fixes for production defects
- Monitor and manage ServiceNow integrations with external systems
- Resolve ServiceNow incidents and provide root cause analysis
- Maintain user roles, permissions, and platform stability
- Support audits and compliance reporting
- Ensure smooth platform upgrades and patches
- Automate operational tasks to improve efficiency
- Maintain detailed operational documentation and runbooks
Required Qualifications
- 5+ years of ServiceNow administration experience
- 2+ years of hands-on experience with ServiceNow GRC modules
- Certifications (Mandatory):
- ServiceNow CSA
- GRC: Integrated Risk Management (IRM) Fundamentals
- GRC: Integrated Risk Management (IRM) Implementation
- Experience in ServiceNow support & maintenance , including incident resolution
- Proven experience with code deployments, integration monitoring, and defect fixes
- Strong knowledge of Governance, Risk, and Compliance (GRC) processes
- Familiarity with ITIL processes and change management
- Knowledge of ServiceNow scripting (JavaScript, GlideAPI) is a plus
If you’re passionate about ServiceNow and want to work on challenging GRC operations, we’d love to hear from you
Apply Now:
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