Call Center Agent

Job Title: Call Center AgentLocation: Bangalore, IndiaJob Summary: We are seeking a highly motivated and customer-focused Call Center Agent to join our team. The ideal candidate will be responsible for managing inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring excellent service delivery.Key Responsibilities:Customer...

Job Summary: We are looking for a customer-oriented Software Support Executive to join our call center team in Bangalore. The ideal candidate will have experience in hotel front office operations or reservations and possess knowledge of Property Management Systems (PMS) and Channel Managers. You will be responsible for handling customer inquiries,...

Role Purpose (overall high level summary of the role) Receives general inbound customer calls in a contact center environment typically on a single product and or proposition. Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible. Listens to the customer and establishes needs...

Role Purpose (overall high level summary of the role)Receives general inbound customer calls in a contact center environment typically on a single product and or proposition. Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible. Listens to the customer and establishes needs to...

Job Summary: Exp - 5+ years Shift: Rotational Shift The NOC Agent/AV – Tier 2 is the second level of support and is responsible for in depth review of client reported and/or proactively found issues as a technical subject matter expert. The NOC Agent/AV – Tier 2 will respond to client concerns and issues via phone and email, while working to make...

DescriptionWe are looking for a Customer Care Executive to join our call center team. The ideal candidate should have 0-1 years of experience in customer service and should be able to handle customer queries, complaints and provide excellent customer service. The position requires excellent communication skills, problem-solving ability, and a passion for...

Job Summary:We are looking for a customer-oriented Software Support Executive to join our call center team in Bangalore. The ideal candidate will have experience in hotel front office operations or reservations and possess knowledge of Property Management Systems (PMS) and Channel Managers. You will be responsible for handling customer inquiries,...

Job Summary: Exp - 5+ years Shift: Rotational Shift The NOC Agent/AV – Tier 2 is the second level of support and is responsible for in depth review of client reported and/or proactively found issues as a technical subject matter expert. The NOC Agent/AV – Tier 2 will respond to client concerns and issues via phone and email, while working to make...

Job Summary: Exp - 5+ yearsShift: Rotational ShiftThe NOC Agent/AV – Tier 2 is the second level of support and is responsible for in depth review of client reported and/or proactively found issues as a technical subject matter expert. The NOC Agent/AV – Tier 2 will respond to client concerns and issues via phone and email, while working to make sure that...

Requirement:Should have 1 - 3 years of experience as a Quality Analyst / Quality AuditorIndustry preferred: BPOJob Location Baner, PuneJob Type: WFOWorking: 6 days workingPerk: 4 - 4.5 LPA CTCLanguage: Hindi, English, Tamil, Telugu and KannadaA Call Quality Auditor, also known as a QA analyst, assesses agent performance in a call center to ensure they're...

The OfferOpportunity to make a positive impactThe JobYou will be responsible for : Customer Support, Customer Service, and Communication skillsExperience in Contact Centers and SalesStrong interpersonal and problem-solving abilitiesExcellent verbal and written communication skillsAbility to multitask and work under pressurePrevious experience in a healthcare...

Requirement: Should have 1 - 3 years of experience as a Quality Analyst / Quality Auditor Industry preferred: BPO Job Location Baner, Pune Job Type: WFO Working: 6 days working Perk: 4 - 4.5 LPA CTC Language: Hindi, English, Tamil, Telugu and Kannada A Call Quality Auditor, also known as a QA analyst, assesses agent performance in a call...

Requirement: Should have 1 - 3 years of experience as a Quality Analyst / Quality Auditor Industry preferred: BPO Job Location Baner, Pune Job Type: WFO Working: 6 days working Perk: 4 - 4.5 LPA CTC Language: Hindi, English, Tamil, Telugu and Kannada A Call Quality Auditor, also known as a QA analyst, assesses agent performance in a call center to ensure...

Requirement:Should have 1 - 3 years of experience as a Quality Analyst / Quality AuditorIndustry preferred: BPOJob Location Baner, PuneJob Type: WFOWorking: 6 days workingPerk: 4 - 4.5 LPA CTCLanguage: Hindi, English, Tamil, Telugu and KannadaA Call Quality Auditor, also known as a QA analyst, assesses agent performance in a call center to ensure they're...

We are looking for enthusiastic and motivated Tele Callers to join our dynamic team in Bangalore! If you have strong experience in telecalling or telesales and are passionate about customer service, this could be the perfect fit for you. This is a full-time position. To Apply: If you meet the requirements, please take a few minutes to complete this...

Job Summary: Exp - 5+ yearsShift: Rotational ShiftThe NOC Agent/AV – Tier 2 is the second level of support and is responsible for in depth review of client reported and/or proactively found issues as a technical subject matter expert. The NOC Agent/AV – Tier 2 will respond to client concerns and issues via phone and email, while working to make sure that...

Audits transactions, Surveys customers to get feedback on the experience upon contacting contact centers Capture all information ascertained accurately and elaborately Call dissatisfied customers and establish the reasons for dissatisfaction, identify areas of improvement and report this to the Team Leader Identify root causes by regular RCA with the TLs ...

We are seeking a skilled Senior VoIP Developer to join our team and maintain VoIP systems and applications. The successful candidate will have experience in Call Processing, Contact Center, WebRTC, Java, Go, Lang, Python, Java, AWS, Dockers, and Microservices. The ideal candidate should also have experience in managing a team of developers and...

Senior .Net DeveloperMadurai, Tamil NaduThis exciting opportunity is with an organization whose products offer complete end-to-end solutions for hospitals, polyclinics, medical centres, daycare surgical centres, pharmacies, laboratories, and health insurance organizations of all sizes. The position offers excellent visibility and great opportunities for...

Organization: Overhead Door global capability center - SMC2 Position: Senior Oracle DBA Skills: Oracle EBS and Core DBA Experience: 5 - 8 Years Location: Bangalore Position Function As a key member of the Infrastructure Management team, the Database Administrator will assist with data administration and data architecture efforts for the organization....