ITSM / CMDB / ServiceNow BA
2 days ago
About the Role We are looking for a skilled Business Analyst with strong experience in ITSM processes, CMDB, and ServiceNow . The ideal candidate will work closely with business and technical teams to translate requirements into actionable solutions, support process improvement, and drive ITSM project execution. This opportunity is with our client, a global integrated energy company leading the transition to a net-zero future. Key Responsibilities Conduct requirements gathering, stakeholder interviews, and process mapping Create user stories, functional specs, and process documentation Collaborate with ServiceNow and ITSM teams for solution design & enhancements Support UAT planning, test case creation, and defect triage Ensure CMDB and ITSM processes align with organizational standards Facilitate communication between business and technical stakeholders Must-Have Skills Strong analytical & problem-solving abilities Experience in requirements gathering & stakeholder engagement Ability to create user stories, documentation, and process flows Excellent communication skills to bridge business & technical teams Should-Have Skills Familiarity with ITSM frameworks (ITIL) Understanding of CMDB data models & governance Exposure to ServiceNow (Incident, Change, Problem Modules) Certifications (Preferred): ITIL v4 Foundation / ServiceNow CSA Could-Have Skills Basic exposure to automation/workflow platforms Experience creating test cases and supporting UAT General understanding of cloud environments Knowledge of workflow or low-code tools About (Client) Our Client is a global integrated energy company operating in over 60 countries, delivering energy solutions while accelerating the shift toward a net-zero future . The company fosters an inclusive, collaborative environment grounded in safety, respect, excellence, courage, and teamwork , with strong emphasis on innovation, continuous learning, and hybrid work flexibility.
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ITSM / CMDB / ServiceNow BA
21 hours ago
bangalore, India Recloud Consulting Full timeAbout the RoleWe are looking for a skilled Business Analyst with strong experience in ITSM processes, CMDB, and ServiceNow. The ideal candidate will work closely with business and technical teams to translate requirements into actionable solutions, support process improvement, and drive ITSM project execution.This opportunity is with our client, a global...
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ITSM / CMDB / ServiceNow BA
7 days ago
bangalore, India Recloud Consulting Full timeAbout the Role We are looking for a skilled Business Analyst with strong experience in ITSM processes, CMDB, and ServiceNow . The ideal candidate will work closely with business and technical teams to translate requirements into actionable solutions, support process improvement, and drive ITSM project execution. This opportunity is with our client, a global...
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ITSM / CMDB / ServiceNow BA
7 days ago
bangalore, India Recloud Consulting Full timeAbout the RoleWe are looking for a skilled Business Analyst with strong experience in ITSM processes, CMDB, and ServiceNow. The ideal candidate will work closely with business and technical teams to translate requirements into actionable solutions, support process improvement, and drive ITSM project execution.This opportunity is with our client, a global...
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ITSM / CMDB / ServiceNow BA
1 week ago
bangalore, India Recloud Consulting Full timeAbout the Role We are looking for a skilled Business Analyst with strong experience in ITSM processes, CMDB, and ServiceNow . The ideal candidate will work closely with business and technical teams to translate requirements into actionable solutions, support process improvement, and drive ITSM project execution. This opportunity is with our client, a global...
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ITSM / CMDB / ServiceNow BA
1 day ago
Bangalore, India Recloud Consulting Full timeAbout the Role We are looking for a skilled Business Analyst with strong experience in ITSM processes, CMDB, and ServiceNow . The ideal candidate will work closely with business and technical teams to translate requirements into actionable solutions, support process improvement, and drive ITSM project execution. This opportunity is with our client, a global...
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Senior ServiceNow ITSM Consultant
1 week ago
bangalore, India S2Integrators Full timeJob Summary We are looking for a highly skilled Senior ServiceNow ITSM Consultant with 5+ years of hands-on experience in implementing, configuring, and supporting ServiceNow ITSM modules. The ideal candidate must have strong technical and functional expertise, excellent communication skills, and the ability to work closely with business stakeholders to...
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Senior ServiceNow ITSM Consultant
1 week ago
bangalore, India S2Integrators Full timeJob SummaryWe are looking for a highly skilled Senior ServiceNow ITSM Consultant with 5+ years of hands-on experience in implementing, configuring, and supporting ServiceNow ITSM modules. The ideal candidate must have strong technical and functional expertise, excellent communication skills, and the ability to work closely with business stakeholders to...
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Servicenow Cmdb
2 weeks ago
Bangalore, Karnataka, India Fresenius Medical Care Full timeKey Responsibilities CMDB Configuration and Customization Configure maintain and update ServiceNow CMDB and related plugins Workspaces and their components and features to meet business requirements Develop and maintain workflows forms scripts and automation processes as needed Implement new functionalities and enhancements including planning and testing for...
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ServiceNow Developer ITSM, HRSD
24 hours ago
bangalore, India People Prime Worldwide Full timeJob Title: ServiceNow Developer (ITSM / HRSD / Integrations)Job SummaryWe are seeking an experienced ServiceNow Developer with strong expertise in ITSM, HRSD, and third-party integrations. The ideal candidate will design, develop, and implement end-to-end ServiceNow solutions to support enterprise workflows and automation initiatives. This role involves...
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Senior Developer
3 weeks ago
Bangalore Division, India N2S.Global Full timeJob Summary: We are seeking an experienced Senior ServiceNow ITSM Developer to lead the design, development, and implementation of ITSM solutions on the ServiceNow platform. This role involves working across multiple modules, mentoring junior developers, and driving automation and integration efforts to enhance IT service delivery. Key Responsibilities:...
