Customer Experience Coach
1 week ago
Job Title : Customer Experience CoachCompany Overview : IGT Solutions is a global leader in providing end-to-end outsourcing solutions for the travel, transportation, and hospitality industries. We specialize in delivering world-class customer service and operational excellence. With a presence across multiple countries, we are committed to enhancing the customer experience through cutting-edge technology, highly skilled professionals, and data-driven insights. At IGT, we prioritize innovation, collaboration, and continuous growth, ensuring that our clients receive top-notch services that drive business success.Job Responsibilities :Provide feedback and coaching on presentation skills to enhance overall performance.Serve as the liaison between quality and operations from a training and development perspective.Demonstrate a strong aptitude for delivering exceptional customer experience.Utilize strong analytical skills and attention to detail to monitor performance metrics.Familiarity with call monitoring, TNI (Training Needs Identification), and implementation of improvements.Work closely with new hires to enhance their communication skills and ensure consistent performance.Lead refresher training sessions based on TNI findings and conduct calibration sessions.Develop and execute strategies to improve CSAT metrics through engaging contests and refresher initiatives.Regularly monitor calls and agent performance to ensure quality standards are met.Conduct assessments to identify areas of improvement and implement action plans accordingly.Perform training needs analysis, prepare action plans, and report on progress and improvements.Compensation- Upto 6 lpa.Requirements :Bachelor's Degree (Any Field).Excellent verbal and written communication skills.Ability to work in a 24/7 environment (5-day work week).How to Apply : Interested candidates can send their resumes to: Contact : Equal Opportunity Employer : IGT Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
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Customer Experience Coach
1 week ago
Faridabad, India IGT Solutions Full timeJob Title : Customer Experience CoachCompany Overview : IGT Solutions is a global leader in providing end-to-end outsourcing solutions for the travel, transportation, and hospitality industries. We specialize in delivering world-class customer service and operational excellence. With a presence across multiple countries, we are committed to enhancing the...
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Performance Coach
1 week ago
Faridabad, India NIIT Limited Full timeI. Role SummaryThe Performance Coach directly driving the professional development and performance of a critical sales cohort. This role requires a blend of strategic leadership, hands-on coaching expertise, and robust project management skills to ensure alignment with organizational sales goals and successful project execution.II. Key ResponsibilitiesA....
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Performance Coach
1 week ago
Faridabad, India NIIT Limited Full timeI. Role SummaryThe Performance Coach directly driving the professional development and performance of a critical sales cohort. This role requires a blend of strategic leadership, hands-on coaching expertise, and robust project management skills to ensure alignment with organizational sales goals and successful project execution.II. Key ResponsibilitiesA....
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Customer Experience Ninja
1 week ago
Faridabad, India Gabit Full timeAbout GabitGabit is an integrated longevity platform with a mission to enable everyone to live healthier and longer. Gabit’s philosophy is rooted in the interconnectedness of health, offering science-backed solutions leveraging the key pillars of health and wellness – nutrition, fitness, sleep, and mental wellness.Gabit is a unique platform globally,...
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Badminton Coach
2 days ago
Faridabad, India Smashit Sporting Concepts Pvt Ltd Full timegrowth minded and detail oriented coaches. The coach should have at least 2-5 years of coaching experience and should have played at National Level Tournaments. If you are passionate about coaching and are great with children - this is the job for you. Student Batch - beginners and intermediate. **Salary - 20k to 25k** **Location**: Charmwood Village,...
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Assistant Coach
4 weeks ago
Faridabad, India Whatjobs IN C2 Full timePosition Summary Assists the Personal Coach, by smartly and efficiently executing tasks and responsibilities, in Client accountability and Learning & Development initiatives for overall Business Excellence. This includes consistent assistance in daily functions, encompassing Sales & Marketing, Office Administration, R&D, and CPD. Salary - 30k INR plus...
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Video Editor
1 week ago
Faridabad, India Business Coach Suresh Mansharamani Full timeCompany DescriptionBusiness Coach Suresh Mansharamani is a self-made entrepreneur and Gallup Strengths Coach who rose from humble beginnings to achieve immense success in business. As a Certified OKR Coach and the author of five books, he is committed to empowering individuals and organizations to unlock their full potential. With a passion for hard work and...
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Video Editor
1 week ago
Faridabad, India Business Coach Suresh Mansharamani Full timeCompany DescriptionBusiness Coach Suresh Mansharamani is a self-made entrepreneur and Gallup Strengths Coach who rose from humble beginnings to achieve immense success in business. As a Certified OKR Coach and the author of five books, he is committed to empowering individuals and organizations to unlock their full potential. With a passion for hard work and...
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Sales Executive – Partnerships
1 week ago
Faridabad, India Fuelled Full timeJob Title: Sales Executive – Partnerships (Fitness Coaches)Company: FuelledLocation: RemoteType: Full-timeAbout Fuelled Fuelled is a fast-growing premium health & fitness brand. We partner with top fitness coaches and creators to bring high-quality supplements to their clients.We’re now hiring a Sales Executive to help us bring more elite coaches into...
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Sales Executive – Partnerships
1 week ago
Faridabad, India Fuelled Full timeJob Title: Sales Executive – Partnerships (Fitness Coaches)Company: FuelledLocation: RemoteType: Full-timeAbout Fuelled Fuelled is a fast-growing premium health & fitness brand. We partner with top fitness coaches and creators to bring high-quality supplements to their clients.We’re now hiring a Sales Executive to help us bring more elite coaches...
