Voip engineer

2 weeks ago

Ahmedabad, India IGuru Software Ltd. Full time

Hiring: Vo IP Engineer (Free SWITCH Specialist) Location: AhmedabadCompany: i Guru Software Services Pvt. Ltd.Employment Type: Full-timeAbout the Role We are seeking a highly skilled and motivated Vo IP Engineer with deep expertise in the Free SWITCH open-source communication platform .In this role, you will design, develop, deploy, and maintain our Voice over IP (Vo IP) infrastructure. You’ll play a key role in ensuring the high availability, scalability, and performance of our telephony systems, building custom call flows , and integrating third-party APIs and services .Key Responsibilities Design, implement, and manage Vo IP solutions using Free SWITCH , ensuring reliability, availability, and security.Configure and optimize dial plans, call queues, IVRs , and call-handling logic.Troubleshoot and resolve complex Vo IP issues (e.g., call quality, routing, signaling) using Wireshark, sngrep, tcpdump , etc.Develop custom modules and applications in Lua, Python, C/C++, or Java Script .Integrate Free SWITCH with CRMs, databases (My SQL/Postgre SQL), and RESTful APIs .Monitor and maintain system performance with tools like Prometheus, Grafana, and syslog .Implement security best practices —firewall configuration, TLS encryption, and anti-fraud measures.Collaborate with software developers, network engineers, and support teams to deliver robust communication solutions.Maintain detailed documentation for configurations, procedures, and troubleshooting.Stay current with Vo IP and real-time communication trends and technologies.Required Qualifications & Skills Bachelor’s degree in Computer Science, IT, Telecommunications , or related field (or equivalent experience).Proven experience as a Vo IP Engineer / Telecommunications Engineer .Deep expertise in Free SWITCH , including XML/Lua dial plans and module configuration.Strong knowledge of SIP, RTP, Web RTC protocols.Proficiency in Linux system administration (Debian/Ubuntu/Cent OS).Experience with Lua, Python, or Perl for call flow logic and automation.Solid understanding of TCP/IP, UDP, DNS, NAT traversal, Qo S .Proficiency with Wireshark, sngrep, tcpdump for troubleshooting.Familiarity with My SQL/Postgre SQL integration.Strong analytical, problem-solving, and communication skills.Preferred Skills (Nice to Have) Experience deploying Free SWITCH in cloud environments (AWS, Azure, GCP).Background in call center or service provider settings.Knowledge of Vo IP security frameworks such as STIR/SHAKEN .Experience with automated testing for Vo IP systems (e.g., SIPp).Why Join i Guru At i Guru, you’ll work in a collaborative, growth-oriented environment where innovation is encouraged, and technical excellence is valued. You’ll have the opportunity to build high-performance communication systems that power next-generation business solutions.

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