Fitclub Gym | Front Desk Executive
2 weeks ago
Position: Front Desk Executive
Location: Golf Course Road
About FitClub:
FitClub is a premier fitness facility committed to providing a welcoming environment, exceptional customer service, and top-notch fitness programs. We’re looking for a dynamic and personable Front Desk Executive to be the face of our gym and create an outstanding experience for our members.
Key Responsibilities:
Front Desk Duties:
Greet members and visitors with a warm and friendly demeanor.
Handle sign-ups, and inquiries professionally.
Customer Support:
Provide information about memberships, fitness programs, and schedules.
Address member concerns and escalate issues as needed.
Administrative Duties:
Manage phone calls, emails, and appointment bookings.
Maintain accurate records of member details and transactions.
Facility Management:
Ensure the reception area is clean, organized, and presentable at all times.
Coordinate with housekeeping and maintenance staff for any facility needs.
Team Collaboration:
Work closely with trainers, managers, and other staff to ensure smooth operations.
Qualifications:
High school diploma or equivalent (Bachelor’s degree preferred).
Prior experience in customer service or a similar role is an advantage.
Excellent communication and interpersonal skills.
Proficiency in MS Office and basic computer skills.
Positive attitude, energetic, and a passion for fitness is a plus
Interested candidates can contact on 9871726475/ 7982926554/8448023303
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