Vice President Lean Digital Transformation

1 week ago

Delhi, India Genpact Full time

Responsibilities · Align with COO/Sr. GOL / Portfolio Owner to create the continuous improvement (CI) agenda and deliver on it · Partner with ops to identify and deliver Value-Share and Revenue Assurance opportunities · Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in TBP accounts and Bad Bench reduction in named accounts · Program manage Digital Twin deployment in prioritized accounts in the vertical · Identify digital use cases · Prioritize resource alignment to stabilize mega wins · De-risk operations through Risk Control and Best Practice framework · Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation. · Hold self and organization accountable to deliver on Genpact client commitment. · Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional LDT leadership. Specific traits and success competencies for this role include: · Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizations · The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion · Proven track record of managing delivery, operations, or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously · Proven abilities in operating with senior leaders, building strong internal networks, and delivering high impact programs in complex-matrixed environments · Decisiveness and comfort in taking risks when working with ambiguity · Digitally savvy with high levels of consultative selling skills Qualifications we seek in you Minimum qualifications: · Post Graduation from Top institutes · Meaningful work experience in core Finance proficiencies (FP&A, Commercial & Operational Finance, Accounting Close, Risk, etc.), Financial Systems or Analytics · Previous senior leadership experience in digital transformation, Lean Six Sigma, solution design, or process consulting with impact on delivery · Global exposure with consistent track record for digital projects: Robotics, AI, automation · Excellent communication and influencing skills. Communicate to senior leaders in simple terms, to drive resolution & decisions · Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted productivity/ outcome · Qualifications & demonstrated experience for leading ‘Lean’ projects or application of 6Sigma methodologies with quantifiable efficiency and quality improvements is a plus · Proven track record of driving transformation in client operations Preferred Qualifications/Skills: Digital deployment for large/ medium scale customers

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