Inside sales executive

Location: Kochi Employment Type: Full-time Experience: 1–3 years in Inside Sales or Customer Success preferably in Interior/Construction firms About Kolo Kolo is a B2 C hyperlocal marketplace and advisory platform for  home construction and interiors . Our mission is to  empower homeowners to make the  right choices for their dream homes by combining: Deep evaluation of professionals and products, Price-quality benchmarking , and End-to-end guidance through the entire home-building journey. Our flagship program,  Kolo Smart Select , helps Kochi homeowners  save lakhs while ensuring  best-in-class quality by guiding them through a  structured selection process for  designs, interior firms and home interior products. Role Overview As an Inside Sales Executive , you will be the  first point of contact for homeowners in Kochi exploring interior projects. Your role is to  consult, educate, and convert leads into  Smart Select customers , providing clarity amidst the overwhelming decisions homeowners face around  designers, contractors, and product choices . Key Responsibilities 1. Lead Conversion & Consultative Sales Engage with  inbound leads from marketing channels, Kolo Live sessions, apartment group campaigns, and referrals. Understand homeowner needs deeply — from  design concepts to  product selection and  contractor evaluation . Position Kolo Smart Select as the  most comprehensive solution for all their interior needs. Drive  consultative selling , focusing on  value, quality, and peace of mind , not just price. Achieve and exceed  monthly conversion and revenue targets . 2. Homeowner Education Simplify the complex world of interiors: How to choose  designers who fit their style and budget, How to compare  contractors for reliability and cost-effectiveness, How to select the  right products — kitchens, wardrobes, finishes — based on  deep evaluation data . Explain  Smart Select packages (Vision, Clarity, Guide) clearly and build confidence in Kolo’s process. Handle objections and show homeowners  ROI on Smart Select fees through savings and quality assurance. 3. Pipeline & CRM Management Maintain  accurate, up-to-date records of all leads, follow-ups, and conversion stages in the CRM. Prioritize leads for faster closure and smooth hand-off to  advisory and fulfillment teams . Share  weekly reports on funnel performance and homeowner trends. 4. Market Feedback & Insights Gather insights from conversations to  identify gaps in product and service offerings. Be the  voice of the homeowner internally, helping Kolo continuously improve. Requirements Experience: 1–3 years of  inside sales experience in  home interiors, real estate, lifestyle products, insurance, or other high-ticket B2 C categories . Freshers with exceptional communication skills and strong drive are welcome to apply. Skills & Attributes: Strong verbal and written communication in  English and Kannada (Hindi is a plus). Consultative mindset – ability to deeply understand customer needs and guide decision-making. Familiar with CRM tools and disciplined in pipeline management. High ownership, persistence, and hunger to  exceed sales targets . Key Performance Indicators (KPIs) Monthly Conversions: Number of homeowners upgraded to Smart Select. Revenue Targets: Achieving city revenue goals. Lead Conversion Rate: % of qualified leads converted to paying customers. Homeowner Satisfaction: Measured through surveys and repeat referrals. Cross-Sell Success: Uptake of  product catalog purchases (modular kitchens, wardrobes, etc.). Why Join Kolo Opportunity to work on  end-to-end interiors , spanning  designers, contractors, and products . Competitive salary with  aggressive performance incentives . Career path to  Team Lead or City Sales Manager roles as the team scales. Compensation CTC: ₹4.5 L – ₹6.5 L per annum (fixed + performance-based incentives). Incentives: Highly rewarding, linked directly to conversions and revenue growth.