Assistant Vice President-Delivery Lead

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Assistant Vice President- Delivery Lead

We are seeking a dynamic and visionary technology leader to join our organization as an Assistant Vice President (AVP) – Delivery Lead. The ideal candidate will bring experience in leading complex, multi-million-dollar digital transformation programs across global delivery centers. This role demands deep expertise in quality engineering, DevOps, cloud migration, product engineering, and stakeholder management, with a strong focus on innovation, operational excellence, and business value creation.

Key Responsibilities:

• Strategic Leadership & Delivery Management
• Lead end-to-end delivery of large-scale digital transformation programs across industries including FMCG, insurance, communications, media, entertainment, travel, and hospitality.
• Own minimum P&L responsibilities for portfolios exceeding $15M, driving profitability, operational efficiency, and client satisfaction.
• Spearhead enterprise-wide implementation of digital quality engineering frameworks, including Gen AI-powered accelerators and Six Sigma methodologies.
• Quality Engineering & DevOps Transformation
• Define and execute test automation strategies, QE metrics, and DevOps practices to improve delivery speed, scalability, and reliability.
• Establish and lead Test Centers of Excellence (TCoEs) for strategic programs, achieving measurable improvements in cost, efficiency, and time-to-market.
• Drive AI-led testing initiatives, including custom LLM validation, ethical assessments, and predictive analytics.
• Cloud & Product Engineering
• Lead cloud migration strategies and testing frameworks for dynamic, scalable environments.
• Oversee product lifecycle management, including NPDI, hosted solutions, and enterprise platforms.
• Client Engagement & Business Growth
• Build and maintain strong client relationships, acting as a trusted advisor for quality engineering and digital transformation initiatives.
• Shape renewal strategies and drive incremental sales through CoE setups, pre-sales support, and market research.
• Collaborate with cross-functional teams to ramp up delivery capabilities across geographies, managing teams of 500+ FTEs.
• Innovation & Thought Leadership
• Leverage emerging technologies such as Gen AI, NLP, and ML to optimize QE and PE processes.
• Contribute to proposal development, deal shaping, and strategic consulting engagements.

Qualifications we seek in you

Minimum Qualifications

• Bachelor’s degree in Engineering or MBA graduates.
• Proven track record of delivering complex programs
• Strong understanding of Six Sigma (DMADV/DMAIC), Agile, and DevOps methodologies
• Experience in managing global teams and multi-vendor environments
• Excellent communication, leadership, and stakeholder management skills

Preferred Skills:

• Expertise in Gen AI applications in QE and PE
• Hands-on experience with cloud platforms and migration strategies
• Strong analytical and problem-solving abilities
• Ability to drive innovation and continuous improvement initiatives

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.