Customer Relationship Executive

2 hours ago

Delhi, India SkyBlue — Your Creative Space Full time

Customer Relationship Executive SkyBlue Experience Studio | SBR, Ahmedabad | Full-TimeSkyBlue is a Creative lifestyle retail brand offering thoughtfully curated stationery, premium gifting and creative art supplies, and office essentials. Our SkyBlue Experience Studio at SBR, Ahmedabad, reflects the elevated retail experience we stand for, contemporary, detail-driven and customer-focused.We are looking for individuals who are spirited and value professionalism, presentation and meaningful customer interactions.Role Overview As a Customer Relationship Executive, you will ensure every customer receives the right guidance and a refined in-store experience. The role requires confidence, attentive communication and strong understanding of customer needs while maintaining store standards.Key Responsibilities Welcome and assist customers throughout their in-store journeyUnderstand customer needs and recommend suitable product selectionsMaintain knowledge of instore product categories and featuresEnsure store presentation and merchandising standards are consistently maintainedSupport billing, enquiries and service processes with accuracyBuild positive customer relationships and contribute to store sales performanceCandidate Profile Clear and confident communicationPresentable and comfortable in customer-facing interactionsLanguage proficiency in English, Hindi and GujaratiGraduate (creative or design-related education preferred)Suitable for freshers or candidates with 1 to 2 years of experience in retail, hospitality or customer service.What We Offer Training and skill development opportunitiesExposure to modern premium retail operationsGrowth pathways across roles and departmentsA well-designed working environment focused on customer experience and service excellenceAttractive salary and perks

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