Lead ServiceNow Engineer T500-20155

1 week ago

Bengaluru, Karnataka, India ANSR Full time
Martens is an iconic British brand founded in 1960 in Northamptonshire. Produced originally for workers looking for tough, durable boots, the brand was quickly adopted by diverse youth subcultures and associated musical movements. Martens has since transcended its working-class roots while still celebrating its proud heritage and, six decades later, "Docs" or "DM's" are worn by people around the world who use them as a symbol of empowerment and their own individual attitude. The Company listed on the main market of the London Stock Exchange on 29 January 2021 (DOCS.We are on an exciting journey to drive impactful change within our Technology function. As part of a global fashion retailer, our technology underpins all aspects of our products and commerce processes. This is your opportunity to join a dynamic team, developing new solutions on our Service Now platform. THE GIG We are seeking a highly skilled and experienced Senior ServiceNow Engineer to join our dynamic IT team. This role is pivotal in driving the design, development, and implementation of ServiceNow solutions that support our enterprise service management strategy. The successful candidate will work closely with stakeholders across IT and business units to deliver scalable, efficient, and innovative solutions using the ServiceNow platform. You will report into the Head of Enterprise Enablement & Automation and work cross-functionally with HR, IT, Finance, and Retail Operations to streamline processes, enhance employee productivity, and ensure seamless integration of automation initiatives.

Must-Have Experience:

Minimum 6 years of hands-on experience with ServiceNow development and administration

Proven track record of delivering complex ServiceNow implementations across multiple modules (e.g., Experience in managing ServiceNow upgrade projects, platform migrations, and integrations with third-party systems

Strong understanding of ITIL processes and how they align with ServiceNow capabilities Demonstrated ability to gather requirements, translate business needs into technical solutions, and manage stakeholder expectations

Experience working in an Agile / Scrum environment.

Proficiency in Java / JavaScript, HTML, CSS, and REST/SOAP APIs

Deep expertise in ServiceNow Studio, Flow Designer, UI Builder, Custom Apps / Widgets, Script Includes, Business Rules, Client Scripts, and UI Policies

Strong knowledge of ServiceNow data model, CMDB design, and Discovery

Experience with ServiceNow IntegrationHub, MID Server configuration, and custom integrations

Familiarity with Performance / Platform Analytics, Reporting, and Dashboards Understanding of security best practices within ServiceNow, including ACLs and role-based access control, and governing best practices for update sets, system upgrades and releases.

ServiceNow certifications such as Certified System Administrator, Certified Application Developer, or Certified Implementation Specialist are highly desirable.

Martens share plan

~ Private healthcare

~ They never standalone but work together as a balancing act of rights and responsibilities to support how we work together at DMs.

SHOW YOU CARE. Great relationship management that delivers results through effective teamwork.

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