Associate Operations Manager

Associate Director/Director - Operations Reports to: Dean - Operations University Campus, Bavdhan, Pune, Maharashtra Nature and Days of Work: Full-time, On-site (Monday to Friday; flexibility required for events and emergencies) About Nayanta University: Nayanta University, Pune, is a multidisciplinary institution focused on real-world learning, academic excellence, and a culture of inclusion and integrity. Supported by leaders from the Confederation of Indian Industry (CII), the university is actively expanding its campus infrastructure and operational ecosystem to meet its long-term academic and institutional goals. We are building a technologically advanced, future-ready campus that brings together academic, residential, administrative, and digital systems. The Director – Operations will play a key leadership role in strengthening and scaling campus operations, ensuring operational excellence, compliance, and service quality while supporting the university’s continued growth. High-Impact Infrastructure: Play a pivotal role in establishing a robust foundation for a mission-driven institution. Professional Growth: Collaborate with leading academic and administrative teams, gaining exposure to cutting-edge educational technologies. Contribute to transformative digital initiatives, supporting both operational efficiency and innovation in teaching and learning. Lead the establishment of the new university campus, including planning, coordination, and execution of infrastructure development, utilities, facilities, statutory approvals, and operational readiness. Oversee complete campus setup—from land development, construction, and fit-outs to operationalizing academic, residential, and support services—to ensure the campus is fully functional, compliant, and future-ready. Oversee day-to-day administrative operations, including staff management, scheduling, and resource allocation. Develop, implement, and enforce administrative policies and SOPs to ensure efficiency, compliance, and discipline across the campus. Provide operational support to academic and non-academic departments as required. Facility & Infrastructure Management Plan, manage, and maintain campus infrastructure, including academic blocks, hostels, dining, recreation, and transport facilities. Lead campus construction, renovation, and expansion projects in collaboration with architects, contractors, and vendors. Ensure compliance with safety, fire, health, and environmental norms and certifications. Play a key role in the planning, design, and development of campus infrastructure for both new and expanding facilities, ensuring alignment with long-term institutional vision. Dining & Mess Management Oversee daily operations of campus dining halls, mess facilities, and cafeterias to ensure hygiene, quality, and timely service. Establish food safety standards and ensure compliance with FSSAI and other relevant norms. Monitor feedback and conduct regular audits on food quality, hygiene, and service efficiency. Ensure dining infrastructure, equipment, and kitchen facilities are well-maintained and upgraded as required. Vendor & Contract Management Oversee procurement and vendor selection for key services such as security, housekeeping, cafeteria, transport, and utilities. Monitor service quality, enforce SLAs, and ensure cost optimisation without compromising standards. Coordinate with finance for vendor payments and contract renewals. Implement and monitor a secure, safe environment for students, staff, and visitors through surveillance systems and security staff management. Asset Tracking & Management Establish and oversee systems for asset tracking, inventory control, and lifecycle management of campus assets (furniture, IT, lab equipment, vehicles, etc.). Ensure accurate tagging, documentation, and periodic audits of all physical assets. Implement digital tools/ERP for real-time asset monitoring and reporting. Plan preventive maintenance schedules and manage end-of-life asset disposal in compliance with university policies. Align asset management with financial planning to reduce loss, optimise utilisation, and ensure sustainability. Government Liaison & Compliance Act as the primary liaison with government departments, statutory bodies, and local authorities for permissions, inspections, and approvals. Ensure compliance with UGC, AICTE, NAAC, fire & safety, municipal, and environmental regulations. Manage the timely submission of reports, licenses, and renewals to maintain uninterrupted operations. Build relationships with local community stakeholders, utility providers, and civic agencies to ensure smooth coordination. Coordinate with statutory bodies and local authorities to obtain all permissions and approvals required during campus establishment and expansion phases. Budgeting & Resource Planning Develop and manage the operations budget with emphasis on cost efficiency, sustainability, and forecasting. Monitor expenditures, asset depreciation, and propose cost-saving measures. Align operations planning with broader university objectives in coordination with finance and HR. Team Leadership & Training Lead, mentor, and motivate operations, administration, and facilities staff. Establish performance standards and conduct regular evaluations. Design training programs to align staff with the university’s mission, safety norms, and service excellence standards. Qualifications & Experience: Bachelor’s degree in Engineering, Facilities Management, Business Administration, or a related field. Master’s degree / MBA (Operations/General Management/Facilities) preferred. Certifications in Facility Management, Safety, or Project Management (e.g., PMP, ISO, etc.) Experience ~15 years of progressive experience in large-scale campus operations, institutional administration, or facilities management. ~ Proven track record in leading multi-functional teams (administration, facilities, dining, transport, security, vendor management). ~ Experience in higher education or large institutional/corporate campuses strongly preferred. ~ Demonstrated success in vendor negotiations, contract management, and cost optimization. ~ Hands-on experience with compliance management, liaisoning with government bodies, and audits/inspections. ~ Exposure to digital operations platforms/ERP systems for asset management, finance, or HR integration. Strong knowledge of infrastructure and facility management (hostels, dining, classrooms, transport, utilities). Familiarity with FSSAI, fire safety, environmental, and municipal norms. Financial planning, budgeting, and resource allocation skills. Proficiency in MS Office, ERP tools, and facility/asset tracking software. Strategic thinker with the ability to balance long-term vision and day-to-day operational execution. Excellent interpersonal and negotiation skills for managing vendors, contractors, and government authorities. Strong crisis management and problem-solving ability with a calm, solution-oriented approach. Compensation will be competitive and benchmarked to industry and sector norms, commensurate with experience and qualifications. Subject Line: Application for Associate Director/Director – Operations Last drawn salary •