Partner Success Implementation Manager – Project Manager(Remote)

1 week ago

Solapur, India TCWGlobal Full time

Partner Success Implementation Manager – Project Manager(Remote)Location: India (Remote)Compensation: INR – 180,000 monthContract: 8-month term with strong potential for extensionSchedule: Full-time | Flexible hours (must be able to attend meetings across multiple time zones)Our client is a thriving educational tech company with a mission to provide the world’s best learning experience to anyone, anywhere. The team is passionate, collaborative, and also enjoys a fun, community-focused culture with meals, music, volunteering, and sports.Overview:We’re looking for an Associate Program Implementation Manager to join the Partner Success team supporting global university and industry partners. This person will play a key role in managing the launch of new programs and ensuring seamless delivery from start to finish. The ideal candidate has a consulting or client-facing background, strong stakeholder management skills, and a track record of supporting process improvements across global projects.This role requires someone who is highly organized, detail-oriented, and confident presenting to executive-level stakeholders. It’s a client-facing, metrics-driven position that demands both strong communication and project ownership from end to end.Key Responsibilities:- Manage relationships with key university and industry partners, ensuring on-time, high-quality program and course launches- Support full project lifecycle — from planning through implementation and delivery — while tracking KPIs and progress metrics- Partner cross-functionally with internal teams (Product, Design, Marketing, Engineering, Business, Legal, etc.) to align project goals- Analyze data and performance metrics (via Looker or similar tools) to identify opportunities for process improvement and drive efficiency- Lead and present program updates to stakeholders and executive audiences with confidence and clarity- Support global partners with the flexibility to collaborate across multiple time zones- Contribute to internal process optimization and drive continuous improvement initiativesMust Have Qualifications:- 3–8 years of relevant experience consulting, project/ program management and implementation- MUST HAVE STRONG COMMUNICATION SKILLS in English – both written and verbal- Must have client-facing and relationship management ability and approach- Requires experience in project management- Prior experience in consulting or implementation roles for global or enterprise clients- Hands-on experience using Looker (or similar BI tools) for tracking KPIs and performance metrics- Experience with Salesforce, Jira (or similar), and GSuite- Background in consulting or client-facing roles with strong stakeholder management and presentation experience- Proven ability to support process improvements and implement new workflows- Experience supporting projects for global organizations- Strong communication and executive presence; confident presenting to internal and external stakeholders- Comfortable managing multiple projects in a fast-paced, ambiguous environmentPreferred Experience:- Prior experience in consulting or implementation roles for global or enterprise clients- Familiarity with project management tools and frameworks- Experience in data-driven decision making and partner success enablement

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