Program advisor
1 month ago
Position Overview:
Program Advisors are expected to sell with a student-first mentality. This means providing white glove service, helping the potential student make an informed decision, and advising them as if they were your family and friends.
Roles and Responsibilities
Advise career changers on how our world-class education from top tier universities can help launch them into a high growth career.
Build and manage pipeline of leads that have inquired about our programs.
Provide in-depth and customized information to interested students via phone and email.
Guide students though the enrollment process by following up and building urgency without being pushy.
Adhere to the inside sales process, tools and data management processes and workflow.
Provide feedback to leadership on call quality, observed trends, and insights from student conversations.
Key Skills and Qualifications:
2+ years of inside sales/ consultative selling experience with a consistent track record of exceeding targets
Excellent verbal, written communication, listening and critical thinking skills
Strong phone presence
Comfortable making 100+ dials and/or emails a day to connect with warm leads
Experience using a CRM (Salesforce preferred)
Growth Mindset and ability to implement feedback
Demonstrated ability to manage and prioritize a large pipeline with difference stages in the enrollment process that require follow up.
Ability to work remote and hit metrics without being micromanaged
Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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