Senior technical support engineer

1 week ago


Bangalore, India Tranzeal Incorporated Full time

Job Title: Technical Support Engineer - Prisma Cloud Location: Bangalore, India Duties: Provide technical services around Prisma Cloud technologies, troubleshooting and best practices observations to customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner Skills: Strong Linux Sys Admin experience including troubleshooting with a problem-solving mindset Hands-on experience with Infrastructure automation solutions such as Ansible, Puppet, Run Deck, Chef Experience with Kubernetes (Docker), Rancher, Jenkins (or similar), Git (or similar) Experience with scripting including Python, JSON, YAML, and Bash Experience preferred with supporting Cloud native security products Experience with Cloud Providers (GCP, AWS, Azure), CI/CD, Container Registries, Serverless Required CYBER SECURITY - AWS - PROBLEM-SOLVING



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