Hexaware Technologies | Product Manager | tamil nadu
1 day ago
Hiring for Products Ops for mobile app.
Responsibilities
Develop a strong operations mindset and attitude to maximize availability and performance of the 24x7 digital channels under your purview
Manage and collaborate with application maintenance and support (AMS) vendors in fulfilling the operational objectives of availability and performance
Build up deep technical skills in native mobile development and sharpen skills in these areas proactively and continuously
Collaborate widely across all participating countries, teams, and stakeholders within CL Group.
Comply with compliance, governance, and internal audit requirements for the applications under your purview, such as Architecture Review Board reviews, disaster recovery and security scanning
Manage critical application and cybersecurity incidents along with appointed AMS vendor(s) and infrastructure teams
Plan, communicate and coordinate maintenance activities, working with vendors who will execute those activities
Knowledge of agile project methodology
Knowledge of New Relic or similar application performance monitoring tools (Hands-on experience will be advantageous)
Functional experience in any of these areas: hospitality, travel, customer relationship management, case management, chatbots, bookings, payments
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