![myGwork](https://media.trabajo.org/img/noimg.jpg)
myGwork | Support Engineer, REALM
17 hours ago
DESCRIPTION:
The SFS DevOps Team in Hyderabad is looking for a Support Engineer/DevOps who will act as first level support for all incoming production software application issues dealing with near 100+ different services in Amazon Transportation Technology. Support Engineer will be specializing in application support of WW Amazon transportation systems.
Your solutions will impact our customers directly This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.
Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, Java), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.
The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.
Key job responsibilities
* As a Support Engineer you will:
* Play vital role in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements
* Directly work with development teams to improve the applications built by conducting technical mitigations and deep dives on reported issues to find the cause and corrective actions
* Work with our other technical teams to ensure the design is effective and complements of our in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS
* Work on proactive detection mechanism to report dip in software performance by building efficient metrics/monitors/alarms using our in house tools
* Build tools and automations to optimize the system, simplify processes, etc.
BASIC QUALIFICATIONS:
- 2+ years of scripting language, or 2+ years of technical support experience
- Bachelor's degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix
PREFERRED QUALIFICATIONS:
- Experience with AWS, networks and operating systems
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
-
myGwork | System Development Engineer II, REALM
17 hours ago
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The REALM Team in Hyderabad is looking for a System Dev Engineer/DevOps who will act as first level support for all incoming production software application issues...
-
myGwork | System Development Engineer II, REALM EPIC
17 hours ago
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The REALM EPIC Team in Hyderabad is looking for a Software Support Engineer/DevOps Engineer to join a team that integrates and manages innovative solutions that lead...
-
Support Engineer, REALM
17 hours ago
Hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The SFS DevOps Team in Hyderabad is looking for a Support Engineer/DevOps who will act as first level support for all incoming production software application issues...
-
myGwork | System Development Manager III, REALM
18 hours ago
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The REALM Team in Hyderabad is looking for a System Dev Manager with the experience to manage all aspects of a mission-critical engineering support organization and...
-
System Development Engineer, REALM
17 hours ago
Hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The REALM Team in Hyderabad is looking for a System Dev Engineer/DevOps who will act as first level support for all incoming production software application issues...
-
myGwork | System Development Engineer, REALM
18 hours ago
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The SFS DevOps Team in Hyderabad is looking for a System Dev Engineer/DevOps who will act as first level support for all incoming production software application...
-
System Development Engineer II, REALM
17 hours ago
Hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The REALM Team in Hyderabad is looking for a System Dev Engineer/DevOps who will act as first level support for all incoming production software application issues...
-
System Development Engineer II, REALM EPIC
17 hours ago
Hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The REALM EPIC Team in Hyderabad is looking for a Software Support Engineer/DevOps Engineer to join a team that integrates and manages innovative solutions that lead...
-
myGwork | Support Engineer
18 hours ago
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:We want Amazon.com to be the place where our customers can find, discover and buy anything online! Whatever our customers tell us they want, we will find the means...
-
System Development Manager III, REALM
17 hours ago
Hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The REALM Team in Hyderabad is looking for a System Dev Manager with the experience to manage all aspects of a mission-critical engineering support organization and...
-
System Development Engineer, REALM
17 hours ago
Hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The SFS DevOps Team in Hyderabad is looking for a System Dev Engineer/DevOps who will act as first level support for all incoming production software application...
-
Software Engineering Specialist
1 day ago
Hyderabad, Telangana, India myGwork Full timeCompany Overview">MyGwork, an inclusive employer and a member of the LGBTQ+ business community, is committed to providing a welcoming and supportive environment for all employees.">About the Job">We are seeking a highly skilled Software Engineering Specialist to join our REALM Team in Hyderabad. As a key member of our team, you will play a vital role in...
-
Support Engineer IV, REALM
5 months ago
Hyderabad, India ADCI HYD 13 SEZ Full timeREALM Team in Hyderabad is looking for a Software Support Engineer who will act as first level support for all incoming production software application issues dealing with near 200 different services in ATS Org. Support Engineer will be specializing in application support of WW Amazon Trans Systems.Your solutions will impact our customers directly! This job...
-
myGwork | Cloud Support Engineer
18 hours ago
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Web Services is the market leader and technology forerunner in the Cloud business.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving...
-
myGwork | Cloud Support Engineer
18 hours ago
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Web Services is the market leader and technology forerunner in the Cloud business.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving...
-
myGwork | Cloud Support Engineer
18 hours ago
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Web Services is the market leader and technology forerunner in the Cloud business.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving...
-
myGwork | Cloud Support Engineer
17 hours ago
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Web Services is the market leader and technology forerunner in the Cloud business.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving...
-
myGwork | Cloud Support Engineer
18 hours ago
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market...
-
myGwork | Cloud Support Engineer
18 hours ago
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market...
-
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Address Intelligence and Experience (AIX) team is part of Amazon Last Mile Technology and is responsible for ensuring best-in-class delivery experience for customers...