L2 Level IT Engineer

2 days ago

New Delhi, India Modi Infosol Private Limited Full time

Job description:We are looking for a skilled and proactive L2 Engineer to join our technical team. The L2 Engineer will be responsible for handling escalated technical issues, providing in-depth troubleshooting, and ensuring smooth resolution of incidents that cannot be resolved at the L1 level. This role requires strong technical expertise, problem-solving skills, and the ability to work collaboratively with cross-functional teams.Key ResponsibilitiesHandle incidents, service requests, and escalations from the L1 support team.Perform advanced troubleshooting, root cause analysis, and provide timely resolutions.Monitor systems, applications, and infrastructure to ensure high availability and performance.Collaborate with L3 engineers, development teams, and vendors for complex issue resolution.Document solutions, knowledge articles, and update standard operating procedures.Provide guidance, mentoring, and support to L1 engineers.Participate in on-call rotations, incident response, and after-hours support as required.Ensure compliance with SLAs, IT policies, and security standards.Assist in system upgrades, patches, and maintenance activities.Identify recurring issues and recommend long-term solutions to improve service stability.Required Skills & QualificationsBachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).2–5 years of experience in IT support or technical engineering roles.Strong knowledge of operating systems.Experience with troubleshooting hardware, software, and infrastructure issues.Familiarity with ITSM tools (ServiceNow, Jira, or similar).Basic Knowledge of firewall, networking and server is must.Strong analytical and problem-solving skills with attention to detail.Excellent communication and customer-handling skills.Ability to work independently and in a team environment under pressure.

  • L2 level it engineer

    1 day ago

    New Delhi, India Modi Infosol Private Limited Full time

    Job description:We are looking for a skilled and proactive L2 Engineer to join our technical team. The L2 Engineer will be responsible for handling escalated technical issues, providing in-depth troubleshooting, and ensuring smooth resolution of incidents that cannot be resolved at the L1 level. This role requires strong technical expertise, problem-solving...

  • L2 Level IT Engineer

    2 days ago

    New Delhi, India Modi Infosol Private Limited Full time

    Job description: We are looking for a skilled and proactive L2 Engineer to join our technical team. The L2 Engineer will be responsible for handling escalated technical issues, providing in-depth troubleshooting, and ensuring smooth resolution of incidents that cannot be resolved at the L1 level. This role requires strong technical expertise,...

  • L2 Level IT Engineer

    2 days ago

    New Delhi, India Modi Infosol Private Limited Full time

    Job description:We are looking for a skilled and proactive L2 Engineer to join our technical team. The L2 Engineer will be responsible for handling escalated technical issues, providing in-depth troubleshooting, and ensuring smooth resolution of incidents that cannot be resolved at the L1 level. This role requires strong technical expertise, problem-solving...

  • L2 Level IT Engineer

    1 day ago

    new delhi, India Modi Infosol Private Limited Full time

    Job description:We are looking for a skilled and proactive L2 Engineer to join our technical team. The L2 Engineer will be responsible for handling escalated technical issues, providing in-depth troubleshooting, and ensuring smooth resolution of incidents that cannot be resolved at the L1 level. This role requires strong technical expertise, problem-solving...

  • L2 Level IT Engineer

    2 days ago

    New Delhi, India Modi Infosol Private Limited Full time

    Job description:We are looking for a skilled and proactive L2 Engineer to join our technical team. The L2 Engineer will be responsible for handling escalated technical issues, providing in-depth troubleshooting, and ensuring smooth resolution of incidents that cannot be resolved at the L1 level. This role requires strong technical expertise, problem-solving...

  • L2 Level IT Engineer

    1 day ago

    New Delhi, India Modi Infosol Private Limited Full time

    Job description: We are looking for a skilled and proactive L2 Engineer to join our technical team. The L2 Engineer will be responsible for handling escalated technical issues, providing in-depth troubleshooting, and ensuring smooth resolution of incidents that cannot be resolved at the L1 level. This role requires strong technical expertise,...

  • L2 Level IT Engineer

    2 days ago

    New Delhi, India Modi Infosol Private Limited Full time

    Job description:We are looking for a skilled and proactive L2 Engineer to join our technical team. The L2 Engineer will be responsible for handling escalated technical issues, providing in-depth troubleshooting, and ensuring smooth resolution of incidents that cannot be resolved at the L1 level. This role requires strong technical expertise, problem-solving...

  • L2 Level IT Engineer

    2 weeks ago

    Delhi, Delhi, India Modi Infosol Private Limited Full time

    Job description: We are looking for a skilled and proactive L2 Engineer to join our technical team. The L2 Engineer will be responsible for handling escalated technical issues, providing in-depth troubleshooting, and ensuring smooth resolution of incidents that cannot be resolved at the L1 level. This role requires strong technical expertise,...

  • L2 Level IT Engineer

    7 days ago

    Okhla Industrial Area Phase-i, Delhi, Delhi, India Modi infosol Pvt. Ltd Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    We are looking for a skilled and proactive L2 Engineer to join our technical team. The L2 Engineer will be responsible for handling escalated technical issues, providing in-depth troubleshooting, and ensuring smooth resolution of incidents that cannot be resolved at the L1 level. This role requires strong technical expertise, problem-solving skills, and the...

  • Soc Analyst- L2

    2 weeks ago

    Delhi, NCR, New Delhi, India Newbie Soft Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role - SOC AnalystLevel- L2Certifications - One active security-CCSA/CEH/CompTIA/GCIH/GCIA and One SIEM-RSA NetWitness, Splunk ES, Elastic ELK, HP ArcSight, IBM QRadar Log Rhythm certificationEducation -BE/BTech in Computer Science/Electronics/ECE/EE/ECS/IT Engineering or MCA onlyOnly Immediate Joiners ( No to 2-3 months NP ).Location : CP Delhi ( Client...