Rosec Jewels | Operations Manager

7 days ago

jaipur, India Rosec Jewels Full time
Rosec Jewels is an independent company based out of Jaipur, India and is devoted towards manufacturing and selling top notch jewelry pieces studded with top-quality diamonds and gemstones, round the globe. Our team constituting experienced designers and artisans, overlook the journey which begins as a design on paper followed by execution on software and carefully crafting it to reality. All these processes to ensure that our customers are overwhelmed with happiness when they open the box from Rosec Jewels.
Profile - Operations Manager
Shift – Day
Experience – 7 to 10 years
Location - Jaipur
Responsibilities: -
·         An ideal candidate is an e-Commerce enthusiast with knowledge of e-commerce portals
·         operation Manager who can work towards continuous improvement for serving
·         Analyzes, designs, documents, and implements internal reporting systems and procedures for the organization or business entity, within specified functional area of operation
·         To proactively maintain regular engagement with key client contacts in line with client expectations
·         The continuous identification implementation of operational best practice through interaction’
·         Successfully delivering and managing peak trading period in the industry
Ability to demonstrate been able to translate business strategy into day to day delivery
Managing Client Engagement
Requirement: -
·         Ability to provide technical guidance and leadership to professional personnel in area of expertise
·        Experience in working in or dealing with e Commerce, internet, ideally Amazon, Walmart or eCommerce operations
·         Monitoring promotional activities at various Marketplaces.
End to end process management experience.
·         Collect and analyze customer data using CRM systems.
·         Developing new ways to meet customers' needs.
·         Handling customer complaints.
Should Have experience in jewelry field

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