Manager, eCommerce

2 weeks ago

India Talent500 Full time

A pioneer of the region's ride-hailing economy, Careem is expanding services across its platform to include mass transportation, delivery and payments to become the region's everyday SuperApp. Careem was established in July 2012, and was acquired by Uber in 2020. The Category Demand Management (CDM) Manager is responsible for driving category-level growth, pricing, and conversion by strategically managing demand-side levers. This role serves as the bridge between Commercial (Buyside), Product, and Growth teams, ensuring that category health, profitability, and customer experience remain balanced and optimized. Co-own category performance alongside Buy Side Managers—across Revenue, NMPO, conversion, and stock health. Ensure strong visibility and campaign readiness through collaboration with Merchandising and Events teams. Pricing & Promotion Management: Develop and execute pricing strategies that optimize competitiveness and margin performance. Evaluate promo ROI, margin dilution, and customer elasticity to guide tactical promotions. Work with Product and Merchandising to optimize search-to-Add-to-Basket (ATB) and enhance in-app discoverability. Data & Performance Analytics: Qualifications & Experience: ~4+ years’ experience in e-commerce, revenue management, or category management, ideally within grocery or retail tech. ~ Strong analytical mindset—proficient with Excel, SQL, and data visualization tools. ~ Deep understanding of pricing dynamics, margin structures, and digital merchandising. ~ Excellent stakeholder management and communication skills across cross-functional teams. Customer-first mindset – balancing commercial outcomes with consumer value. Analytical excellence – data-driven decision-making and structured problem-solving. Innovation & experimentation – constantly testing and learning to improve performance Progression.

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