Oracle Specialist

2 weeks ago

bangalore, India Tata Consultancy Services Full time

Key responsibilities Design and configure Oracle Journeys: Lead requirements gathering sessions with HR and business stakeholders to design and configure personalized journey templates for various employee life events, including onboarding, promotions, transfers, and offboarding. Develop and configure journey tasks, checklists, and guided workflows to ensure a seamless, user-friendly experience. Use the Journeys Creator tool to build custom journeys that address specific business requirements. Implement and integrate AI agents: Deploy and configure Oracle's pre-built, role-based AI agents, such as the New Hire Onboarding Assistant or Compensation Guidelines Analyst, to automate routine tasks and provide data-driven insights. Collaborate with product teams to design and build custom AI agent templates using Oracle's AI Agent platform. Extend journey tasks by integrating with AI agents to provide employees with automated, conversational support via a digital assistant. System integration and extension: Use the Journeys Booster and AI Agent Studio to connect Oracle HCM with third-party applications and external systems, ensuring data security and unified employee experience. Utilize APIs and integration tools to enable AI agents to access and process relevant data from various enterprise systems. Support and optimization: Provide expert guidance on best practices for adopting Oracle HCM Journeys and AI agents. Analyze journey effectiveness and AI agent performance, using insights to refine and optimize processes for higher efficiency and improved employee satisfaction. Stay current with new Oracle Cloud HCM updates and features, especially those related to AI and employee experience. Required qualifications Technical expertise: Hands-on experience with Oracle Cloud Human Capital Management (HCM) implementation and configuration. In-depth functional knowledge of Oracle Journeys, including the configuration of templates, tasks, and task types (e.g., Process Automation, User Defined Content). Experience implementing and extending Oracle's Digital Assistant and AI agents for HCM use cases. HR and business acumen: Strong understanding of core HR processes and the employee lifecycle (hire-to-retire). Ability to translate complex business needs into practical, technical solutions. Project and consulting skills: Experience working in a consultative or advisory role with internal or external customers. Excellent communication skills for documenting technical specifications and communicating with non-technical stakeholders.

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