Enrollment Advisor
2 weeks ago
EC-Council University is hiring
Job title -Enrollment Advisor
Location: Mumbai & On-site working
About EC-Council University
EC-Council University owned by the EC-Council Group. EC-Council coined the phrase “Ethical Hacking” in 2001 and is the world’s largest Cyber security certification body, carrying accreditations by the US Department of Defense (DoD), ANSI, and more. Experience a rewarding career that allows you to influence education in various Cyber Security domains such as Ethical Hacking, Digital Forensics, Penetration Testing, Network Defense and more. ECCU is a nationally accredited university, accredited through the Distance Education Accrediting Commission (DEAC).
EC-COUNCIL UNIVERSITY (ECCU) is an academic training provider that operates under the parent company EC-Council, the largest professional training and certification body in Information Security. ECCU is primarily focused on cyber security and offers both a Bachelors (BS) and a Master (MS) degree program. ECCU currently offers its courses on an E-Learning platform (Canvas) and therefore is 100% online.
About the position:
The Enrollment Advisor position at EC-Council University offers a rewarding career in the highly growing field of Cyber security education. Technology is advancing much faster than professionals can secure it and the skill gap is growing. The Enrollment Advisor is the first line of support and guidance for students entering EC-Council University, and therefore represents the best of the University. The Enrollment Advisor has a direct and significant ability to impact and influence the lives of aspiring students, their families, and the communities in which they live. The Enrollment Advisor is a key member or EC-Council University’s student-centered support model that begins with attracting, enrolling, and setting the stage for the success of our students.
Job responsibilities are-
· Act as first point of contact for prospective students considering enrolling at EC-Council University
· Engage prospective students via telephone, email, click to chat and text messaging about their future with the goal of enrollment into EC-Council University
· Demonstrate sensitivity and ability to effectively relate to and work with prospective students from diverse backgrounds and experiences.
· Conduct conversations with prospective students to assess needs, showcase the benefits of an EC-Council University education, and facilitate enrollment into the University.
· Mentor students from the application process through enrollment
· Demonstrate a high level of product/program knowledge thereby meeting specific student recruitment goals.
· Manage and update computerized prospective student database, application paperwork, and follow-up documentation.
· Maintain accurate knowledge of the University’s programs, student services, and area colleges.
· Create relationships that lead to growth opportunities through engaging local high schools, businesses, and other members of the communities we serve.
· Work effectively with co-workers as part of the student services team to ensure each student’s experience with the University is professional, service-focused, and productive.
· Support and contribute to EC-Council ’s commitment to diversity and inclusion.
Required skills, education and experience-
· Bachelor’s degree or equivalent
· Minimum 5-10 years’ experience in Student Recruiting, Admissions & Enrollment advising, or related field.
· At least 4-5 years of consultative sales or customer service guiding individuals from thinking to doing using superior interpersonal skills and ethical approach. Experience working with clients/customers representing multiple stages of life and diverse backgrounds/experiences.
· Proven ability to achieve goals, influence others, and meet deadlines.
Candidates available to join at short notice are preferred.
Additional Information:
We are an equal opportunity workplace and an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status and we do not discriminate on the basis of such characteristics or on the basis of any other status that is protected by the laws or regulations in the locations where we work.
EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and need reasonable accommodation to complete the process, please contact us at and let us know how we may assist you.
To be eligible to apply for this job, you must be able provide proof that you are either a citizen of the country or have legal authorization to work in the country where this job is posted and must be residing in the same country.
Our Privacy Policy outlines how we collect, use, and protect your personal data during the recruitment process. Please review it to understand our practices: Privacy Policy.
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