Call Center Agent

21 hours ago
remote, India Venture Smarter Full-time
  • Handle inbound and outbound calls from customers
  • Provide accurate information about products and services
  • Resolve customer inquiries, complaints, and issues in a timely and professional manner
  • Update customer records in the database
  • Maintain high customer satisfaction levels by offering friendly, efficient service
  • Achieve personal and team targets related to call handling, response times, and quality assurance

Benefits:

  • Work-from-home flexibility
  • Opportunities for career growth within the company
  • Health insurance and other employee benefits
  • Paid training

Requirements:

  • High school diploma or equivalent (Bachelor s degree is a plus)
  • Previous customer service or call center experience preferred, but not required
  • Strong communication and problem-solving skills
  • Ability to work independently and manage time effectively
  • Reliable internet connection and a quiet workspace at home
  • Flexibility to work in shifts (including evenings and weekends)

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