myGwork | Sr. Program Manager, Digital and Emerging Payments
3 days ago
DESCRIPTION:
Amazon's Digital and Emerging Payments team develops global services to create and improve the customer paying experience. Measuring customer behavior, developing insights and monitoring our success requires large amounts of data. We are looking for a Senior Program Manager with a delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple subject areas.
This role is situated in central business intelligence team to manager their charter and visibility across global payment organization. You will be managing roadmap of BI and DE team working closely with BI engineers, Business Analyst and Data engineers. You will collaborate with internal and external stakeholders such as Product, Marketing, Finance and Engineering managers to define the roadmap, clarify doubts, remove roadblocks and set expectations. You will create mechanism to connect with right people on period basis. You will also own complex cross country BI project to define the requirement, identify right set of metrics and owners and work with Tech, DE and BI for instrumentation.
Key job responsibilities
* Own defining BI & DE roadmap and conduct yearly/quarterly/monthly prioritization, suggest trade-offs considering the larger picture
* Work closely with stakeholders for requirement gathering, structuring and alignment for delivery
* Define requirement for an analytics project working backward from customer need, identify right owners, secure resources and work with them on implementation
* Collaborate on OP1/2 planning for BI and DE function within organization, write reports/documents that detail the progress to leadership on a frequent basis
* Analyze data, perform research using existing dashboard to answer business questions
* Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
A day in the life
In this role, you could find yourself starting the day attending BI, DE connect to understand the team current status and blockers and help making effective trade-offs. Though out your day you have meetings with global business stakeholders to provide updates on existing data request, make alignment on new requirements or identify improvement areas in existing processes. In the afternoon, to continue writing BI requirements for a project you own, you may be meeting with other peers and stakeholders. You use existing dashboards or BI solutions to dive deep on some data issues on separate topic. Later you will spend few hours writing a doc, replying emails, attending other org level meetings to get latest updates. At the end you may have ad-hoc BI/DE connect to gain understanding on a topic and provide direction.
About the team
Our team is mix of BIEs, Business Analyst and sister team is mix of data engineers and data scientist with wide range of experience in visualization, data analytics, data modeling and extract transform and load (ETL). This is an opportunity to run program charter for an analytics team with huge amount of data and complex payment initiatives. A candidate will get experience working on variety of problem statements like managing expectations of senior leaders, creating effective mechanisms to track and report the progress of a project or program, diving deep into data to find anomalies etc. This is high visibility role with exposure to interact with senior leaders available worldwide.
BASIC QUALIFICATIONS:
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience working cross functionally with tech and non-tech teams
- Knowledge of Excel and basic SQL
PREFERRED QUALIFICATIONS:
- Knowledge of at least one data visualization product (Tableau, Looker, Amazon QuickSight, etc.)
- 2+ years of driving process improvements experience
- Master's degree, or MBA in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Want to join a team working on a greenfield, India first initiative to build an end to end retail store experience to serve the next 100 million customers? "Amazon...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you an experienced Technical Program Manager who wants to be part of an innovative and growing business? Do you want to lead initiatives that will enhance the...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Job summarySenior Program Manager - APAC PaymentsAre you interested in being part of a fast-paced technology company offering the next generation of online payment...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION:Want to join a team working on a greenfield, India first initiative to build an end to end retail store...
-
myGwork | Sr. Program Manager, CMT
3 weeks ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Sr. Program Manager, CMT, Amazon BangaloreImpactAs a member of the CMT team, you'll play a key role in the evolution of our Competitive Monitoring systems to solve...
-
myGwork | Sr. Program Manager, Financial Fraud
3 weeks ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:We are committed to stop bad actors and dis-incentivize abusive seller behavior to ensure we offer trustworthy experience for customers and selling partners. We work...
-
myGwork | Sr. Program Manager
3 weeks ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:We are hiring a Senior Program Manager to run complex and cross functional supply chain projects for improvement of Speed in the network. This role is a part of the...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:At Amazon.com, we strive to be Earth's most customer-centric company. To support this vision, we need exceptionally talented, bright, and driven people. If you would...
-
myGwork | Sr. Program Manager
3 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:We are hiring Senior Program Managers to run complex and cross functional supply chain projects. This role is a part of the centralized supply chain planning...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION:Amazon Stores Tech is looking for a passionate, deeply technical, and results-oriented Technical Program...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Stores Tech is looking for a passionate, deeply technical, and results-oriented Technical Program Manager (TPM) to drive India and Emerging Stores's software...
-
myGwork | Sr. Technical Program Manager
3 weeks ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Want to make impact to how millions of customers shop everyday? Amazon Product Detail pages are most visited ecommerce pages in the world. Millions of customers...
-
myGwork | Program Manager
3 weeks ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon is a fast paced, dynamic company with an ambition to be the world's most customercentric company in the world.Within Amazon India, Amazon's Payments team...
-
myGwork | Program Manager, Customer Experience
3 weeks ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Pay's vision is to simplify lives and fulfill aspirations by making payments trusted, convenient and rewarding. Payments and financial services is a...
-
myGwork | Program Manager, Customer Experience
3 weeks ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Pay's vision is to simplify lives and fulfill aspirations by making payments trusted, convenient and rewarding. Payments and financial services is a...
-
myGwork | Sr. Program Manager, Am-Flex
3 weeks ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:At Amazon we are building a world-class last mile delivery network in India, significantly complimented by Amazon Flex. Amazon Flex works directly with independent...
-
myGwork | Sr Vendor Manager, AWIPL
3 weeks ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon is looking for an entrepreneurial Sr Vendor Manager who will own the P&L and relationships with some of the largest vendors in Electronics and Kitchen. As a...
-
myGwork | Sr. Program Manager, Am-Flex
4 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION:At Amazon we are building a world-class last mile delivery network in India, significantly complimented by...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles,...
-
myGwork | Sr. Product Manager, FBA India
3 weeks ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:As a Sr. Product Manager for FBA, you will be the single threaded leader for building a world-class inbound experience/ platform for our Selling partners (SPs) with...
