Lead QA Engineer( Automation)

16 hours ago

India NeoITO Full time

We are seeking a seasoned Lead Automation QA Engineer to head our QA team and drive automation-first quality practices across our global product development lifecycle. This role is ideal for someone with proven experience in automation frameworks, process governance, team management, and agile delivery .

As the QA leader, you will own the testing strategy , guide senior and junior QA engineers, and work closely with product, development, and DevOps teams to deliver reliable, scalable, and high-performing applications across multiple environments, geographies, and mobile platforms .

Availability during Central Standard Time (CST) working hours is a must.

Key Responsibilities

  • Define and lead QA strategy, automation vision, and process frameworks across the organization.
  • Manage and mentor a team of QA engineers (junior, senior, and automation specialists) , ensuring best practices in automation and testing.
  • Architect enterprise-level automation solutions using WebdriverIO, TypeScript, Cucumber, Jenkins, GitLab, npm .
  • Standardize automation frameworks across projects to maximize reusability and efficiency.
  • Collaborate with Scrum Masters, Product Owners, Developers, and DevOps to ensure quality is embedded at every stage of the SDLC.
  • Drive CI/CD integration of automation pipelines with GitLab and Jenkins.
  • Lead QA planning, execution, and reporting using Zephyr integrated with JIRA .
  • Oversee test execution across multi-environment setups (Dev, Staging, Pre-production, Canada, Mexico, and mobile platforms).
  • Establish test governance, defect triage processes, and release sign-off procedures .
  • Drive usage of Kibana logs for proactive monitoring and troubleshooting .
  • Oversee and improve testing for SAP E-commerce back office applications .
  • Foster a culture of quality, automation-first mindset, and agile collaboration .
  • Represent QA in leadership discussions and provide quality metrics and dashboards to stakeholders.

Required Skills & Experience

  • 10+ years of QA experience , with at least 6+ years in automation testing and 3+ years in team leadership/management .
  • Deep expertise in WebdriverIO, TypeScript, Cucumber, Jenkins, npm, GitLab CI/CD .
  • Proven experience in setting up and scaling QA automation frameworks for enterprise applications.
  • Strong background in SAP E-commerce back office testing .
  • Proficiency with test management tools (Zephyr) and defect tracking (JIRA) .
  • Experience with Kibana logs analysis and production issue triaging.
  • Strong exposure to multi-environment, cross-region, and mobile platform testing .
  • In-depth understanding of Scrum/Agile delivery models and test governance.
  • Excellent leadership, mentoring, and stakeholder management skills.
  • Ability to create and present QA metrics, dashboards, and quality KPIs for leadership review.

Good to Have

  • Knowledge of performance, scalability, and security testing frameworks .
  • Familiarity with cloud-native QA practices (AWS, GCP, or Azure environments).
  • Exposure to AI-driven testing or predictive analytics in QA .

What We Offer

  • Ownership of QA leadership across enterprise platforms.
  • Opportunity to build and scale QA teams and processes globally .
  • Work on cutting-edge SaaS and e-commerce platforms .
  • Leadership role in a Scrum Agile-driven product company .
  • Continuous learning through advanced certifications and global collaboration .

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