Inside Sales Executive

Location: Kochi Employment Type: Full-timeExperience: 1–3 years in Inside Sales or Customer Success preferably in Interior/Construction firmsAbout KoloKolo is a B2C hyperlocal marketplace and advisory platform for  home construction and interiors .Our mission is to  empower homeowners to make the  right choices for their dream homes by combining:Deep evaluation of professionals and products,Price-quality benchmarking , andEnd-to-end guidance through the entire home-building journey.Our flagship program,  Kolo SmartSelect , helps Kochi homeowners  save lakhs while ensuring  best-in-class quality by guiding them through a  structured selection process for  designs, interior firms and home interior products.Role OverviewAs an Inside Sales Executive , you will be the  first point of contact for homeowners in Kochi exploring interior projects. Your role is to  consult, educate, and convert leads into  SmartSelect customers , providing clarity amidst the overwhelming decisions homeowners face around  designers, contractors, and product choices .Key Responsibilities1. Lead Conversion & Consultative SalesEngage with  inbound leads from marketing channels, Kolo Live sessions, apartment group campaigns, and referrals.Understand homeowner needs deeply — from  design concepts to  product selection and  contractor evaluation .Position Kolo SmartSelect as the  most comprehensive solution for all their interior needs.Drive  consultative selling , focusing on  value, quality, and peace of mind , not just price.Achieve and exceed  monthly conversion and revenue targets .2. Homeowner EducationSimplify the complex world of interiors:How to choose  designers who fit their style and budget,How to compare  contractors for reliability and cost-effectiveness,How to select the  right products — kitchens, wardrobes, finishes — based on  deep evaluation data .Explain  SmartSelect packages (Vision, Clarity, Guide) clearly and build confidence in Kolo’s process.Handle objections and show homeowners  ROI on SmartSelect fees through savings and quality assurance.3. Pipeline & CRM ManagementMaintain  accurate, up-to-date records of all leads, follow-ups, and conversion stages in the CRM.Prioritize leads for faster closure and smooth hand-off to  advisory and fulfillment teams .Share  weekly reports on funnel performance and homeowner trends.4. Market Feedback & InsightsGather insights from conversations to  identify gaps in product and service offerings.Be the  voice of the homeowner internally, helping Kolo continuously improve.RequirementsExperience:1–3 years of  inside sales experience in  home interiors, real estate, lifestyle products, insurance, or other high-ticket B2C categories .Freshers with exceptional communication skills and strong drive are welcome to apply.Skills & Attributes:Strong verbal and written communication in  English and Kannada (Hindi is a plus).Consultative mindset – ability to deeply understand customer needs and guide decision-making.Familiar with CRM tools and disciplined in pipeline management.High ownership, persistence, and hunger to  exceed sales targets .Key Performance Indicators (KPIs)Monthly Conversions: Number of homeowners upgraded to SmartSelect.Revenue Targets: Achieving city revenue goals.Lead Conversion Rate: % of qualified leads converted to paying customers.Homeowner Satisfaction: Measured through surveys and repeat referrals.Cross-Sell Success: Uptake of  product catalog purchases (modular kitchens, wardrobes, etc.).Why Join KoloOpportunity to work on  end-to-end interiors , spanning  designers, contractors, and products .Competitive salary with  aggressive performance incentives .Career path to  Team Lead or City Sales Manager roles as the team scales.CompensationCTC: ₹4.5L – ₹6.5L per annum (fixed + performance-based incentives).Incentives: Highly rewarding, linked directly to conversions and revenue growth.