Pensions operations and transformation director

In Rhythm is a leading modern product consultancy and digital innovation firm with a mission to make a dent in the digital economy. We bring enterprises’ most urgent, important products to market with high velocity, high quality, and meaningful impact. From AI-driven innovation to tier-one transformations, our clients trust us to deliver mission-critical platforms that change how people live, work, and engage with technology. We are expanding our global footprint and looking for senior leaders to help us scale. In Rhythm is seeking a Director of Business Operations, India to establish, lead, and scale our India operations. The individual will serve as a senior decision-maker, responsible for independently running the office, driving operational excellence, overseeing workflow automation initiatives, and ensuring alignment with In Rhythm US values, culture, and operational processes. We are looking for a seasoned leader with experience building India operations for US-based technology consulting organizations from the ground up. This role requires someone with executive presence, strong people leadership, and operations expertise, including KPI tracking. This position will be highly visible, requiring the ability to travel to the US as needed to build trust and alignment with the global leadership team. Ensure effective hiring, onboarding, and retention strategies to attract top software engineering and operations talent. Provide strong leadership for development, back office, and operations teams, fostering a high-performance, collaborative culture. Champion employee engagement, talent development, and succession planning to build future leaders. Act as the Head of Office, responsible for day-to-day management and decision-making. Deliver operational objectives in quality, timeliness, and productivity across consulting and support functions. Establish and scale office infrastructure, systems, and processes. Lead workflow automation projects to streamline operations, reduce manual overhead, and enhance productivity across India and US teams. Build and manage quality, performance, and compliance frameworks. Ensure India operations are fully integrated with US Centers of Excellence (COEs), automated workflows, and global processes. Contribute operational insights to transformation projects and corporate strategy. Financial & Resource Management Work with MD, Finance & Business Operations to manage and maintain site operating budgets, ensuring prudent financial management. 12-15+ years total experience, with at least 7+ years building India teams for US-based modern software consulting firms (preferably having done this successfully). ~ Proven ability to attract, retain, and manage senior, high-performing software engineering and back office talent. ~ Strong operations experience with general and budget management. ~ Excellent judgment and creative problem-solving, including conflict resolution, client management, and negotiation (MSA/SOW experience a plus). ~ Deep knowledge of the local and national job market, talent supply, and competitive positioning. ~ Experience in entrepreneurial, fast-paced organizations over the last 5 years. ~ Ability to travel to the US (B1-B2 visitor Visa already in place strongly preferred). You’ve successfully set up compliance, workflow automation, quality, and performance management systems. You are passionate about creating a world-class employee experience and delivery culture. You balance operational rigor with the ability to drive strategic business impact. Lead automation initiatives to modernize operations and scale faster. Accelerate your career in a high-growth, AI-driven consulting environment. This is a decision-making, automation-driving, client-facing leader who will establish In Rhythm India as a strategic powerhouse, aligned with US operations and positioned for rapid growth.