Senior Engineering Manager

2 months ago

Bangalore, India HCLSoftware Full time

We are hiring for Senior Engineering Manager for India location (Bangalore, Pune, Hyderabad, Noida, Chennai) Experience required- 10+ years Detailed JD: This person has to have the following: -Needs to be driven and take initiative -Has a strong desire to learn the ServiceNow product as well as the overall support process -Be able to balance the need to do the right thing for the business and the client as well as for our L2 Support teams -Needs to be technical to understand the ServiceNow tool, the configuration, and backend of the system -Be able to communicate and work collaboratively with a world wide team Flexible to work in different time zones Essential Job Functions: -Identify new opportunities for transforming manual operations in to automated workflows -Facilitate deployment and subsequent maintenance of critical Support infrastructure, considering the needs for high availability, disaster recovery, and backup -Serve as escalation point for incidents related to the functioning of the code -Collaborate with engineers and cross functional teams to deliver high quality features, defects, and enhancements -Define and improve process; share and follow development best practice -Ability to lead, mentor and guide junior engineers -Ability to recognize needs of the team, such as training -Good level of spoken and written English Developer functions -Good knowledge of Agile Development and apply rigor in following it. -Understanding of what makes good User Interface experience. -Be able to translate ideas into requirements -Be able to translate requirements into actionable stories -Be able to translate stories into bug free working code. -Good knowledge of the JavaScript language and debugging JavaScript -Good knowledge of Angular -Good understanding of REST APIs -Good understanding of Relational databases -Quick learner with the ability to understand and apply what was learned Tester functions -Write complete test cases -Write up detailed comprehensible defect reports

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