IGT Solutions | Module Lead

4 weeks ago

delhi, India IGT Solutions Full time
Exciting Opportunity for the role of O 365 Lead
Exp: 6+ Years
Location: Permanent Remote
· Working in tandem with our engineering team to identify and implement the most optimal cloud-based solutions for the company.
Exp in teams, sharepoint, one drive,outlook, azure ad,reporting, momitoring,licencing, co pilot
· Provide customer-facing product engineering support for Office365.
· Provide real-time client support for faster resolution of cases.
· As a knowledge champion, be the focal point for communications, coordination and overall adherence to the Microsoft Office 365 knowledge management program.
· Manage Office 365 and monitor Office 365 service health.
· Evaluate Office 365 capabilities and make recommendations for leveraging new features as part of the overall roadmap definitions.
· Keep up with industry knowledge of Microsoft Office 365, concepts, and best practices.
· Microsoft Teams administration.
· Assist with the migration of data into Office 365 if necessary.
· Maintain a highly secure Office 365 system through proper configuration.
· Work closely with Information Security to establish Office 365 access monitoring policies and guidelines.
· Troubleshoot Office 365 issues including connectivity and mobility.
· Office 365 user administration, including the removal of user accounts, management of service requests, file sharing and permissions, group policies, etc.
· On-going analysis of current Office 365 security features.
· Serve as a knowledge expert on Office 365 applications, advising on best practices of use and third party integrations.
· Assist in the architecture of and administration of security policies encompassing all Office 365 and Azure services.
· Administer Microsoft Intune/Microsoft Endpoint Manager.
· Define and build Office 365 administrative procedures.
· Recommend and implement governance techniques
· Continually nurture our white-glove support culture in an Office 365 environment.
O365 Engineer / Sr. Operator Skills / Requirements:
· Bachelor’s Degree in Information Technology, Computer Science or other relevant fields.
· Minimum of 4-year experience in or exposure to a client-facing role.
· Good communication skills.
· Solid Infrastructure background, strong understanding of servers, Active Directory and/or Azure AD.
· Solid MS Exchange Skills
· Solid SharePoint Skills.
· Knowledge of Authentication, Identity and Access Management (IAM), and Conditional Access Policies.
IGT Solutions provides equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these groups.

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