Engineering Manager

2 weeks ago

Pune, India Helpshift, a Keywords Technology Full time

These principles reflect who we are as part Keywords Studios, and to show who we are when we come together, collectively, with other studios to achieve success: One Keywords: We believe in a network with efficiency at its core. Combining the strength of a global platform with the agility of local studios creates our superpower. Raise the Game: We embrace technology, innovation and our entrepreneurial spirit to help our clients and the industry thrive. Leveraging the sum of our experience brings new value to gaming and beyond. Embrace an Open World: We champion diversity of talent and ideas from every corner of our global community. We pursue open and honest relationships with our people, clients and communities. Helpshift is a SaaS platform that enables companies to provide a seamless customer support experience within the app You will work on projects that impact these conversations in order to bring maximum value to the consumer. As an Engineering Manager you will get a chance to work with and manage a technically rigorous but fun team of engineers. Our engineers are product minded () and take deep care about shipping quality features and maintaining our systems. Please check out our Engineering Blog: to get a sense of all the interesting work going on at Helpshift. Evaluate software solutions and system performance, as well as supervising the software development team. Manage the development, deployment, and integration of software solutions. Strive to improve performance, efficiency and sustainability of product. Demonstrate patience and use effective explanations when mentoring junior software developers. Plan and execute strategies for completing projects on time. Determine the need for training and talent development. Hire team members and contractors. Bachelor's degree in software engineering, computer science, information systems, information technology, or similar. ~5+ years of experience in software development. ~3+ years experience in team management. ~ Ability to mentor junior software developers, as well as to collaborate with all stakeholders. ~ Leadership, team building, and mentoring skills ~ In-depth knowledge of at least one programming language such as Java, Clojure, Python or JavaScript. ~ Production experience of systems using Elasticsearch, Kafka, Redis ~ Ability to keep up with software industry trends and innovation. Have experience in managing 10+ engineers Proficiency in documenting processes and monitoring performance metrics. Knowledge of functional programming is a plus. (Experience in working with any one of MongoDB, Redis, Elasticsearch, Kafka or Postgresql at scale is good to have.

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