Receptionist

4 days ago

Dehra Dun, India Six Senses Hotels Resorts Spas Full time
The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).
As a Wellness Receptionist, I will assume full responsibility for the efficient operation in the following:
Check and assist with the setup of daily operations of the spa reception according to Six Senses Spa standards.
Make, reconfirm and verify guest bookings and manage appointment cards or appointment schedules for the following day.
Ensure the cleanliness and hygiene of the reception area and spa concentrating on front of house areas.
Remove and replace towels and amenities in the spa common areas (included wet areas) as needed.
Ensure retail is offered appropriately to the guests and retail area is set up as per standards.
Answer the telephone and email communications.
Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
Strictly adhere to LQA standards and guest comments.
Qualifications
High school diploma or equivalent and at least 2 years’ experience in a similar luxury spas and health clubs. Hospitality diploma/degree from a recognized hospitality school is preferred.
Technical skills include MS Office – Word, Excel, Power Point and Outlook. I keep myself updated with the latest trends in fitness and wellness.
Fluent in English; I understand that additional languages are preferred.
The above is intended to provide an overview of the role and responsibilities for a Guest Service Attendant at Six Senses Vana It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
Six Senses Vana is an equal opportunity employer. This policy applies to all terms and conditions of employment.

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