Operations Team Lead

2 weeks ago

Jaipur, India TP Full time

Roles and ResponsibilitiesBe responsible for the team’s overall performance.Take care of Attrition, Shrinkage, CSAT, Quality, FCR.Resolve queries in exceptional situations and escalate them, when required (by following proper channels).Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.).Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task.Provide the team with a vision of the process objectives.Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples.Be sensitive to the needs of the team members and create an environment oriented to trust, open communication, creative thinking, and cohesive team effort.Facilitate problem solving and collaboration.Conduct quality analysis on the listings processed by moderators, ensure teams quality is up to the set benchmark.Focus on accelerating teams’ performance.

  • Team Lead

    7 days ago

    Jaipur, Rajasthan, India Team Vertex Cosmos Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Team Leader (Cosmetic Brand - International Process)Location: Jaipur, IndiaDepartment: OperationsEmployment Type: Full-timeAbout the RoleTranscom is seeking a dynamic and experienced female Team Leader to join our operations team in Jaipur. You will be at the forefront of our international process for a leading cosmetic brand, guiding and motivating a team...

  • Operations Team Lead

    2 weeks ago

    Jaipur, India TP Full time

    Role & responsibilitiesCandidate should have international exposure with team handling experience.Be responsible for the teams overall performance.Ensure timely and effective completion of assigned tasks.Resolve queries in exceptional situations and escalate them, when required (by following proper channels).Compile and publish reports on teams’...

  • Operations Team Lead

    2 weeks ago

    Jaipur, India TP Full time

    Role & responsibilities - Candidate should have international exposure with team handling experience. - Be responsible for the teams overall performance. - Ensure timely and effective completion of assigned tasks. - Resolve queries in exceptional situations and escalate them, when required (by following proper channels). - Compile and publish reports on...

  • Operations team lead

    5 days ago

    Jaipur, India TP Full time

    Role & responsibilities- Candidate should have international exposure with team handling experience.- Be responsible for the teams overall performance.- Ensure timely and effective completion of assigned tasks.- Resolve queries in exceptional situations and escalate them, when required (by following proper channels).- Compile and publish reports on teams’...

  • Operations team lead

    4 days ago

    Jaipur, India TP Full time

    Role & responsibilities- Candidate should have international exposure with team handling experience.- Be responsible for the teams overall performance.- Ensure timely and effective completion of assigned tasks.- Resolve queries in exceptional situations and escalate them, when required (by following proper channels).- Compile and publish reports on teams’...

  • Operations Team Lead

    1 week ago

    Jaipur, India TP Full time

    Roles and ResponsibilitiesBe responsible for the team’s overall performance.Take care of Attrition, Shrinkage, CSAT, Quality, FCR.Resolve queries in exceptional situations and escalate them, when required (by following proper channels).Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.).Coordinate...

  • Operations Team Lead

    6 days ago

    Jaipur, India TP Full time

    Roles and ResponsibilitiesBe responsible for the team’s overall performance.Take care of Attrition, Shrinkage, CSAT, Quality, FCR. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.).Coordinate...

  • Operations Team Lead

    2 weeks ago

    Jaipur, India TP Full time

    Role & responsibilitiesCandidate should have international exposure with team handling experience.Be responsible for the teams overall performance.Ensure timely and effective completion of assigned tasks.Resolve queries in exceptional situations and escalate them, when required (by following proper channels).Compile and publish reports on teams’...

  • Operations Team Lead

    2 weeks ago

    Jaipur, India TP Full time

    Roles and Responsibilities- Be responsible for the team’s overall performance.- Take care of Attrition, Shrinkage, CSAT, Quality, FCR.- Resolve queries in exceptional situations and escalate them, when required (by following proper channels).- Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.).-...

  • Operations Team Lead

    2 weeks ago

    Jaipur, India TP Full time

    Role & responsibilities Candidate should have international exposure with team handling experience. Be responsible for the teams overall performance. Ensure timely and effective completion of assigned tasks. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on...