Front Office Assistant

1 day ago


Bangalore, India Shilton Hospitality Full time

As a Front Office Assistant with 2 years of experience in the hospitality industry, you will be responsible for ensuring exceptional guest service by managing the front desk operations, handling guest inquiries, and coordinating with various departments. Your role will involve greeting guests, managing reservations, and ensuring a smooth check-in and check-out process. Key Responsibilities: Welcome and greet guests in a friendly and professional manner. Handle guest check-ins and check-outs efficiently. Assist guests with inquiries, requests, and complaints promptly and courteously. Provide information about the hotel's services, amenities, and local attractions. Manage room reservations via phone, email, and online booking systems. Update and maintain the reservation system to ensure accurate availability. Handle special requests and modifications to reservations. Maintain a clean and organized front desk area. Process payments, handle cash transactions, and maintain a cash drawer. Ensure all guest information is accurate and up-to-date in the system. Liaise with housekeeping and maintenance departments to ensure rooms are ready for guests. Coordinate with other departments to fulfill guest requests and resolve issues. Communicate effectively with team members to ensure smooth operations. Answer phone calls and respond to emails in a timely manner. Maintain guest records and manage the filing system. Assist in preparing reports related to front office operations. Build and maintain positive relationships with guests to encourage repeat business. Gather feedback from guests and report any issues to the Front Office Manager. Assist in promoting hotel services and upselling amenities. Qualifications: High school diploma or equivalent; a degree in hospitality management is a plus. Minimum of 2 years of experience in a front office or customer service role in the hospitality industry. Proficiency in front-office software Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work under pressure and handle multiple tasks simultaneously. Professional appearance and demeanor. Flexibility to work in shifts, including weekends and holidays.


  • Front Office Assistant

    10 hours ago


    bangalore, India Shilton Hospitality Full time

    As a Front Office Assistant with 2 years of experience in the hospitality industry, you will be responsible for ensuring exceptional guest service by managing the front desk operations, handling guest inquiries, and coordinating with various departments. Your role will involve greeting guests, managing reservations, and ensuring a smooth check-in and...


  • Bangalore, Fortis Hospitals Bannerghatta Road, Fortis Hospital /, Bannerghatta Road, Opposite IIM-B, India Fortis Healthcare Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Assistant Front Office / OPD BillingThe Assistant Front Office / OPD Billing role at Fortis Hospitals Bannerghatta Road involves handling front office operations and outpatient department billing. The candidate will be responsible for managing patient records, coordinating with medical staff, and ensuring accurate billing and payment processing. This...


  • Bangalore, Karnataka, India Marriott Full time

    Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis Front office areas include Bell Door Staff Switchboard and Guest Services Front Desk Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process Ensures guest and employee...


  • Bangalore, Karnataka, India Marriott Full time

    Responsible for all front office functions and staff Areas of responsibility include Bell Staff Switchboard Operations Guest Services Front Desk and Retail Gift Shop as applicable As a department head directs and works with managers and employees to successfully execute all front office operations including guest arrival and departure procedures ...


  • Bangalore, Karnataka, India Cushman & Wakefield Full time

    Job Title Executive - Front Office Summary Major Responsibilities Handling the Visitors and Telephone calls Coordinating for FM services for interviews meetings and common areas Operate the EPABX system To liaise with contractor for any malfunctions detected in EPABX and the system software To take care of visitors to the office premises by...


  • Bangalore, Karnataka, India Jones Lang LaSalle Full time

    JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they...


  • Bangalore, Karnataka, India Aloft Hotels Full time

    Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements Front office areas include Bell Door Staff Switchboard and Guest Services Front Desk Strives to ensure guest and employee satisfaction and achieve the operating budget Assists in completing financial and administrative...


  • Bangalore, India Modern properties Full time

    Job SummaryWe are seeking a well-spoken and presentable Front Office Telephone Operator to manage our phone lines, assist visitors, and support front office administrative activities. As the first point of contact for callers and guests, you will play a key role in ensuring smooth communication, a professional environment, and positive first impressions....


  • Bangalore City, Bengaluru, Karnataka, India Era Projects Full time

    **JOB DESCRIPTION** **Job Location : Bahrain** **Key Responsibilities**: - Greet and welcome visitors in a professional and friendly manner. - Answer, screen, and forward phone calls as needed. - Handle inquiries and provide information about the company and services. - Manage appointment scheduling and coordinate meetings. - Maintain and update office...


  • Bangalore, India Nomad Holidays Full time

    A Front Office Executive is the face of an organization, serving as the first point of contact for clients, visitors, and customers. This role involves managing the reception area, handling phone calls, greeting guests, and performing a variety of administrative and clerical tasks to ensure smooth front-office operations. Front Office Executives are vital in...