Atlassian administrator

2 days ago


Delhi, India INFOTRON Full time

Job Title: Atlassian Administrator (with Cloud Experience)Location: RemoteWork Hours: Primarily IST with overlap into PSTImmediate joiners. This is a 100% remote role. The client is US-based, so the primary working hours will align with the Indian time zone, with some overlap required with PST.Key ResponsibilitiesCloud experience mandatoryExpertise on Atlassian Tools such as Jira, Confluence & Service DeskRich stakeholder and end-user management experience, including training & supportShould possess migration experience such as JIRA to JIRA, Confluence to JIRA, Gitlab to JIRA/Confluence, Rally to Jira, Zendesk to Jira etc.Experience on key Atlassian plugins such as Portfolio, Big Picture, Zephyr, Tempo, Structure, Auditor, Configuration Manager etc.Misc. Workflows Extension, Suite Utilities, Toolkit, Workflow Toolbox, Rich Filters for Jira Dashboards; Power Scripts, Automation for Jira, SFDC, Script Runner, Eazy Bi Reports, Custom Fields Usage, Refined Wiki, Gliffy, etc; LDAP/Active Directory/Crowd User Directory Management in Atlassian Tools, Exalate, AIO ReportsTools (Java Script/JQuery, Groovy, Java, C++); Build-CI (Jenkins/Maven); Jira REST API/Jira SDK/Plugins, ITIL, Helpdesk, Zendesk, Service NowBeing able to use applications like Zendesk, Service Now / Slack / MS Office/GSuiteCollecting and documenting relevant data related to nature of issuesPossess excellent communication and organizational skills, along with excellent interpersonal skillsHave demonstrated abilities to multi-task, including solid time management skills.Manage, troubleshoot, and optimize Jira workflows, fields, issue types, permissions, notifications, filters, boards, dashboardsIdentify areas for improvement, optimization, and consolidationAdvise Corporate Engineering & other teams on best practices for Jira, ConfluenceCommunicate and share knowledge with internal and external contacts at all levelsThe ideal candidate will be a forward-thinking, structured problem solver who is passionate about optimizing configurations to maximize employee experience. You will manage and monitor multiple Saa S applications and play an active role in designing the portfolio of applications available for use at Amplitude.



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    Job Title: Atlassian Administrator (with Cloud Experience)Location: RemoteWork Hours: Primarily IST with overlap into PSTImmediate joiners. This is a 100% remote role. The client is US-based, so the primary working hours will align with the Indian time zone, with some overlap required with PST.Key ResponsibilitiesCloud experience mandatoryExpertise on...


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