Customer Services Team Leader

1 day ago


Trivandrum, India Jezreel Professional Career Academy Full time

Company Description Jezreel Professional Career Academy is dedicated to transforming potential into performance through specialized skill development and career training. Our programs include career enhancement, corporate training, interview preparation, communication skills, and personality development, all crafted by experienced trainers with real-world expertise. By bridging the gap between education and employability, we empower students and professionals to excel in their careers. Customer Support Executive Experience: Freshers (0–1 year) Qualification: Any Degree / MBA (added advantage) Employment Type: Full-time We are looking for a proactive and customer-focused Customer Support Executive to assist our clients with queries, service information, and issue resolution. This role is ideal for fresh graduates who want to start a career in customer service and communication roles. MBA candidates are given added preference.  Handle customer inquiries through phone, email, chat, or in-person interactions. Provide accurate information about products, services, and policies. Meet daily/weekly performance targets and service-level standards. Any degree graduate: MBA preferred (added advantage) Good communication skills (English + regional language) Basic computer proficiency (MS Office, email, CRM tools) Ability to handle customer calls with patience and clarity Hands-on training provided Growth opportunities within the customer support and operations team Performance-based incentives



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