Senior oracle cloud infrastructure

3 weeks ago

India Syntax Full time

Syntax is a leader in providing Cloud and Managed Services to businesses across North America, South America, Europe, Pacific.

Syntax cloud offerings, including their best-in-class Enterprise Cloud for ERP, continues to grow and accelerate; a unique offering that safely hosts and manages critical business applications.

Syntax partners with global IT leaders such as Oracle, IBM, and others.

Note: Not required Freelancers and part time contractors.

Shift timings: General Shift timings Location: Remote/(Work from home) Job Type: Fulltime (Syntax systems) The Senior OCI Analyst will support mission critical workload on OCI as well as onboarding new customers to OCI.

Works closely within Syntax and customers to provision and manage resources in OCI.

The ideal candidate will be a hands-on self-starter contributor who has a good cloud computing background, as well as experience in performing implementations and orchestration of the complete array of OCI infrastructure-as-a-service (Iaa S) and platform(1)as-a-service (Paa S) offerings.

Responsibilities Lead and possess self-drive ability in onboarding process to deliver proposed solutions and customer expectations.

Work with Project Managers and customers to understand customer requirements, technical designs, and infrastructure builds, providing inputs required to successfully automate deployments.

Adhere to technical standards and best practices for Syntax’s OCI Iaa S solutions, collaborating with OCI and other teams’ colleagues within Syntax.

Draft architecture design diagrams, document onboarding runbooks and creating standard operating procedures.

Understand and Perform operations as per custom requirements.

Work closely with Syntax teams to integrate Syntax solutions with OCI including identity and access management, privileged access management, privileged password management, logging, and vulnerability management.

Responsible for using ticketing system to track and address incoming client needs to provide ongoing, on-demand support for clients (including setup/configuration, ongoing maintenance, troubleshooting issues).

Act as Level II escalation for Priority 1 issues related to OCI, participating in the root cause analysis (RCA) and corrective action processes, ensuring any lessons learned are contributed for future architecture standards and related designs.

Act as a technical point of contact to onboard and manage customer workload in OCI Complete necessary OCI trainings and earn certifications, draft blog posts.

Technical Qualifications Strong background and understanding of Oracle Cloud Infrastructure and technology as well as experience designing and migrating applications to the cloud with at least 6 years of relevant experience, preferably OCI certified.

Combined experience spanning at least two domains, including technical architecture, network management, application development, middleware, database management or operations.

Comprehensive expert level knowledge on OCI Native services like OCI DNS, Zones & Email Delivery and experience in managing Saa S based Database offerings like DBCS, ATP & Exa CS.

Good knowledge of Microsoft AD, administering Domain Controllers, configuring relay servers, SFTP, SMTP and administering Windows & Linux operating systems.

Proven experience working in an OCI environment, including various architecture best practices as they related to Oracle ERP, Databases, and Middleware.

Experience with large scale application and database migrations into OCI.

Experience in deploying multi-tier applications on OCI Iaa S and Paa S services, including Database, Compute, Storage, Backup, Network, Security, and Load Balancing, including a demonstrated ability to leverage those services to provide better application performance, security, and availability.

Proven experience in managing client’s Oracle workloads and technology landscape for OCI suitability, Including OCI Network and Security design for complex architectures to support high availability and disaster recovery requirements.

Knowledge of cloud security controls including tenant isolation, encryption at rest, encryption in transit, key management, vulnerability assessments, application firewalls, SIEM is a plus.

Experience in implementation and monitoring of OCI security, including Ingress/Egress Rules, Security Lists, IAM Policies, etc.

Deep understanding of OCI networking, including Fast Connect, VPN, and Local and Remote Peering, as well as experience with third-party network devices in an OCI architecture.

Having knowledge with Python and Terraform for the purpose of scripting repeatable tasks, including provisioning, monitoring, backup, and disaster recovery is an added benefit.

Provide on-call support during off business hours and weekends on a rotational basis.

Learn new technologies, build knowledge by taking OCI trainings, earn certifications & publish blog posts.

Have good experience in shell scripting and/or experience in any of the programming languages like Python, open to learning Dev Ops tools like Jenkins, Terraform, Salt/Ansible, administering containers using Docker or OKE is a plus

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