Director operations

We are a high-growth startup revolutionizing how companies access top-tier tech talent. Our proprietary AI/ML/NLP-powered Talent Cloud and Blockchain-based vetting engine enable global clients to hire fully vetted, elite tech consultants on demand across enterprise technologies such as SAP, Salesforce, Microsoft, Oracle, AI/ML, and Cloud. In just one year since launch, Skills Capital is already approaching a $2 M run rate, with clients ranging from global consulting firms and system integrators to PE-backed startups and Fortune 500 enterprises. Our leadership team brings over 120+ years of collective experience, having led initiatives at companies like IBM, Deloitte, Accenture, Pw C, Hewlett Packard, Trilogy, and ESW Capital. We are alumni of top institutions like Wharton Business School, London Business School, UC Berkeley, University of Pennsylvania, IIT Delhi and IIIT-Hyderabad. We’ve led successful ventures before – and we’re building something much bigger now. We are now scaling rapidly and are looking for a Director of Operations who thrives in a performance-driven, ownership-focused environment to take charge of our delivery engine and drive client success across the globe. About the Role We are engaging with a growing number of global clients to fulfill their talent needs via our platform. As Director of Operations, you will be responsible for ensuring smooth delivery of these requirements, managing relationships with independent experts and sub-vendors, and implementing processes to support scale and operational excellence. This is a hands-on leadership role for someone excited to join a fast-paced, high-impact venture at the ground floor. You will work directly with the founding team and play a key role in defining our operations, delivery practices, and culture. Key Responsibilities Manage end-to-end operations, ensuring timely and high-quality delivery of fully vetted consultants and teams to overseas clients. Build and nurture a strong sub-vendor and freelancer network across enterprise technologies. Oversee service delivery, monitor KPIs, and ensure client satisfaction and business outcomes. Develop and optimize scalable operational processes across vendor management, delivery, and customer success. Lead a cross-functional team across operations, client success, and vendor management. Analyze data and identify areas for improvement across operational workflows. Collaborate with the leadership team to shape long-term strategy and support business growth. What We’re Looking For 5+ years of experience in operations, delivery, or client success, ideally within a tech consulting, staffing, or platform-based business. Proven experience in vendor development, talent delivery, and client relationship management. Strong leadership and team management skills with a hands-on mindset. Familiarity with cloud technologies and AI/ML-based platforms is a plus. Familiarity with enterprise tech ecosystems (SAP, Salesforce, AI/Cloud) is a plus. Excellent communication skills and a track record of managing global stakeholders. Bachelor’s degree in Engineering, Business, Commerce or a related field. Startup or high-growth environment experience strongly preferred. Why Join Us Fast Growth & Real Impact: We're one of the fastest-growing startups in the AI-powered hiring space with global clients and real traction. High-Ownership Role: You'll own the end-to-end operations of a global venture. Career Acceleration: Potential for promotion to Chief Operating Officer and even Co-Founder for the right candidate. Work with the Best: Collaborate with a world-class leadership team from Wharton, LBS, IITs, and top global enterprises. Equity/ESOPs: Competitive equity options for early team members. Build from the Ground Up: Shape the operational backbone and define the culture of a startup poised for global scale. Compensation and Structure We’re looking for ownership-driven individuals, not just job seekers. Compensation will be structured as follows: A decent base salary, enough to provide stability. Performance-based incentives that directly reward results and value delivered. Founder equity/ESOPs available for long-term contributors who demonstrate impact. Overall compensation will be highly competitive for the right candidate – someone who is result-oriented, proactive, and driven to build. If your primary focus is a high starting base salary with minimal ownership or accountability, this is not the right opportunity. However, if you’re someone who thrives on outcomes, takes pride in building something meaningful, and is excited about growing with a fast-scaling startup – we’d love to hear from you. How to Apply Please send your resume and a tailored cover letter to Capital.io. Generic applications will be deprioritized – we’re looking for individuals who are genuinely excited about this opportunity and ready to commit to building something extraordinary.