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Keka HR | Lead Quality Analyst | hyderabad
1 month ago
Lead Quality Analyst
About Company
Keka has been a silent revolution in the making since our launch 8 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 16500 businesses across India and the world. Today we are India’s #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero advertising spend and pure customer love. We are an organization built by our employees. The passion and the extreme ownership that our people bring to the table are contagious. We don’t hide our shortcomings and we aren’t afraid to ask for help. When we fail, we learn, adapt, and do better in the future. This open culture encourages our people to innovate, regardless of their function and across departmental boundaries.
Recently, in November 2022, the company secured India’s largest Series A SaaS funding with a whopping $57 million from WestBridge Capital.
Our Engineering Team
Keka Engineering Team follows modern engineering practices and works with latest stack. Refactoring is central to our philosophy to evolve the design, maintain code consistency and adapt to dynamic business needs. We believe in DevOps practices, there is no fixed release cycle; our CI/CD pipeline, deployment automation, blue-green deployment and other related practices gives us flexibility to deploy multiple times a day (if required). Our Engineering team is made up of small cohesive teams embracing Agile, working on focus areas to deliver awesome experiences to our customers. Keka Engineering Team works on complex technical challenges, learns & adapts and most importantly; we have fun along the way.
The Quality Analyst will be responsible for ensuring the quality of software products and services developed by the company. They will work closely with engineering team, product designers, and product managers to identify and resolve quality issues, as well as design and execute testing strategies and plans.
Responsibilities will include: -
Empathizing with the user:
- As a quality assurance Lead, you will ensure that user needs are met in the most optimal manner
- You will collaborate with design, product and development teams to advocate for the user goals
- You will actively seek feedback on how our users experience keka products and develop an understanding of user needs in features and experiences
- You will communicate this understanding internally and champion the user’s cause
Problem Solving:
- Proactively identify and analyze complex technical challenges related to software quality and relevant business deliveries.
- Develop and implement innovative solutions to improve testing processes and efficiency. * Analyze test results, identify root causes of defects, and collaborate with development teams to resolve issues.
- Stay up to date with the latest industry trends and best practices in software testing.
Test Planning and Execution:
- Develop and execute comprehensive test strategies aligned with product roadmaps and business objectives. Create detailed test plans, test cases, and scripts to ensure thorough test coverage.
- Oversee all aspects of quality assurance, including test execution, defect management, and release management.
People Management
- Build, mentor, and lead a high-performing team of QA engineers.
- Foster a collaborative and positive work environment that encourages innovation and continuous improvement.
- Conduct performance reviews, provide constructive feedback, and identify training and development opportunities for team members.
- Delegate tasks effectively and empower team members to take ownership
