Sr. Learner Success Associate

Sr. Learner Success Associate | Work from Office | Gurugram, HaryanaAltera Institute are reimagining business education for the digital age. Traditional MBAs were designed for an offline world, leaving companies struggling to find execution-ready talent and students without access to the careers they deserve. We are solving this by building a new-age education system - application-driven, industry-led and outcome-focused.With programs designed by industry experts, real-world projects, and strong corporate partnerships, we prepare learners to excel in today’s fast-evolving business landscape. Backed by leading CXOs and founders of top digital commerce companies, we are on a mission to create India’s premier applied business and digital-first education ecosystem.Role OverviewAs a Sr. Learner Success Associate, you will be the bridge between ambitious learners and transformative career opportunities. You’ll counsel prospective students, understand their goals, and guide them toward the right program, ensuring a smooth and impactful onboarding journey.Beyond just sales, this role involves building trust, shaping learner experiences, and directly contributing to our mission of creating future-ready professionals.Key Responsibilities- Engage with prospective learners to understand their aspirations and recommend suitable programs.- Counsel and guide candidates through the admissions process, ensuring a seamless onboarding experience.- Act as a brand ambassador by effectively communicating Digiaccel’s and Altera’s value proposition.- Collaborate with product, marketing, and communication teams to refine outreach and learner engagement strategies.- Maintain accurate records of leads, track the sales pipeline, and provide insights for process improvements.- Contribute to enrolment targets while ensuring a strong focus on learner satisfaction and long-term outcomes.What We’re Looking For- 1-3+ years of experience in sales, counselling, education or customer-facing roles.- Strong communication skills in English with the ability to connect with diverse audiences.- A consultative approach with the ability to build trust and guide learners in their career decisions.- Highly motivated, goal-oriented, and comfortable working in a fast-paced environment.- Collaborative mindset with a willingness to contribute to a growing, mission-driven team.Why Join Us?- Impactful Work: Play a direct role in transforming how business education is delivered and experienced.- High-Growth Environment: Be part of a fast-scaling, VC-backed company with opportunities for accelerated career growth.- Industry Exposure: Collaborate with senior professionals, founders, and CXOs shaping India’s digital commerce ecosystem.- Dynamic Culture: Work in a talent-dense, collaborative, and action-oriented environment that values innovation and excellence.- Career Development: Access to continuous learning, mentorship, and opportunities to expand your skills in sales and beyond.From the FoundersWe are looking for smart, driven individuals who share our mission of building a better, smarter, and outcome-oriented education system - one that empowers thousands of learners to meet their career aspirations. As part of our early team, you will help shape not just the business but also our culture. Expect a talent-dense, action-oriented, and collaborative environment where excellence and intellectual honesty are deeply valued.At Altera, we believe work should be impactful and fulfilling. You’ll join for the opportunity and stay for the experience.