
Operations Manager
4 days ago
Responsibilities
We are seeking a dynamic and experienced Operations Manager to lead our team of warehouse associates in achieving exceptional customer service and productivity.
- Review work forecasts and determine productivity requirements to meet overall building objectives.
- Partner with other Area Managers to balance labor and ensure efficient shift operations.
- Sustain a safe working environment for all associates by supporting safety programs and OSHA compliance.
Key Performance Indicators:
- Exceed customer satisfaction targets through timely order fulfillment.
- Improve operational efficiency by streamlining processes and reducing waste.
- Maintain a high level of employee engagement and retention.
Requirements
To be successful in this role, you will require:
- Bachelor's degree or equivalent experience.
- Demonstrated leadership experience in managing employees and their performance.
- Strong understanding of performance metrics and process improvement techniques.
Bonus Points:
- Candidates with experience in Lean techniques and knowledge of Amazon's Fulfillment Center operations will be highly regarded.
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