Lead Application Support Engineer

1 week ago


Chennai, Tamil Nadu, India DTCC Full time

Empowering Innovation at DTCC

At DTCC, we're at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Key Responsibilities:

  • Resolve critical production issues by leading Major Incident calls, engaging proper teams, and driving root cause analysis.
  • Troubleshoot and debug system component(s) to resolve technical issues in complex and highly regulated environments comprised of ground and cloud applications and services.
  • Analyze proposed application design(s) and provide feedback on potential gaps or provide recommendations for optimization.
  • Collaborate both within the team and across teams to resolve application issues and advance as needed.
  • Support audit requests in a timely fashion providing needed documentation and evidence.
  • Plan and complete certificate creation/renewals as needed.
  • Create, Modify and Monitor Dashboards to better catch potential issues and aide in observability.
  • Hands-on experience with ITIL change, incident and problem management processes.
  • Implement the pre-production/production application code deployment plans and end to end vendor application upgrade process (e.g., SNOW, Salesforce, etc.)

Requirements:

  • Minimum of 7 years of related experience in Distributed Application Support.
  • Bachelor's degree preferred or equivalent experience.
  • Strong problem-solving skills with the ability to think creatively.
  • Hands on experience in Unix, Linux, Windows, SQL/PLSQL.
  • Familiarity working with relational databases (DB2, Oracle, Snowflake).
  • Monitoring and Data Tools experience (Splunk, DynaTrace, Thousand Eyes, Grafana, Selenium, HiPam IBM Zolda).
  • Cloud Technologies (AWS services (S3, EC2, Lambda, SQS, IAM roles), Azure, OpenShift, RDS Aurora, Postgres).
  • Scheduling Tool experience (CA Autosys, Control-M).
  • Middleware experience (Solace, Tomcat, Liberty Server, WebSphere, WebLogic, JBoss).
  • Messaging Queue Systems (IBM MQ, Oracle AQ, ActiveMQ, RabbitMQ, Kafka).
  • Scripting languages (Bash, Python, Ruby, Shell, Perl, JavaScript).

About DTCC:

DTCC is committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

At DTCC, we're at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.



  • Chennai, Tamil Nadu, India DTCC Full time

    Join DTCC's Team of ExpertsDTCC is seeking a highly skilled Lead Application Support Engineer to join our team. As a key member of our support team, you will be responsible for maintaining and providing technical support for all applications beyond the development stage.About the RoleThis role specializes in maintaining and providing technical support for...


  • Chennai, Tamil Nadu, India DTCC Full time

    Join a dynamic team at DTCCDTCC is at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.Key...


  • Chennai, Tamil Nadu, India Virtusa Full time

    Job Title: MS Application SupportJob Summary:We are seeking an experienced Application Support Engineer to join our team as a member of the release team. The successful candidate will handle multiple activities related to quarterly project releases and off releases, coordinating with multiple vendors to smoothly complete the project go-live and assist with...


  • Chennai, Tamil Nadu, India Virtusa Full time

    Job Description:As a seasoned Application Support Engineer at Virtusa, you will be part of a dynamic release team handling various activities related to quarterly project releases and off-releases. Your primary responsibility will be to coordinate with multiple vendors to ensure a smooth project go-live, as well as troubleshoot during UAT testing, fallback...


  • Chennai, Tamil Nadu, India Virtusa Full time

    Job Title: MS Application SupportJob Summary:We are seeking an experienced Application Support Engineer to join our team at Virtusa. As a member of our release team, you will be responsible for handling multiple activities related to quarterly project releases and off releases, coordinating with multiple vendors to smoothly complete the project go-live and...


  • Chennai, Tamil Nadu, India Virtusa Full time

    Job Description:As a seasoned Application Support Engineer at Virtusa, you will be part of a dynamic release team handling various activities related to quarterly project releases and off-releases. Your primary responsibility will be to coordinate with multiple vendors to ensure a smooth project go-live, as well as troubleshoot during UAT testing, fallback...


  • Chennai, Tamil Nadu, India Virtusa Full time

    Job Title: Application SupportAs a seasoned Application Support Engineer at Virtusa, you will play a crucial role in our release team, handling multiple activities related to quarterly project releases and off-releases. Your primary responsibility will be to coordinate with multiple vendors to ensure a smooth project go-live and assist with troubleshooting...


  • Chennai, Tamil Nadu, India MNR Solutions Full time

    **Job Description**MNR Solutions seeks a skilled Java Support Engineer to provide technical assistance and troubleshooting for Java-based applications. Key responsibilities include:Technical Support and Troubleshooting• Provide timely and effective resolution of Java application issues.• Collaborate with the development team to implement minor...


  • Chennai, Tamil Nadu, India Industrial Support Services Full time

    Job OverviewWe are seeking a skilled Mobile Application Developer to support the growth of Industrial Support Services. As a Mobile Application Developer, you will be responsible for designing and building advanced mobile applications for the Android and iOS platforms using the Flutter framework.Qualifications and Skills1-3 years of experience in mobile app...


  • Chennai, Tamil Nadu, India HOTFOOT TECHNOLOGY SOLUTIONS PRIVATE LIMITED Full time

    Job Summary We are seeking a highly skilled Application Support Engineer to join our team at HOTFOOT TECHNOLOGY SOLUTIONS PRIVATE LIMITED. As a key member of our support team, you will be responsible for providing technical assistance and support to our customers and internal teams. Key Responsibilities Resolve production support issues within a given...


  • Chennai, Tamil Nadu, India Getinz Full time

    Position Overview : We are looking for an experienced Application Support Specialist to join our team. The successful candidate will provide Level 1 (L1) and Level 2 (L2) support to our in-house customers, ensuring smooth operation and maintenance of our applications. This role requires strong problem-solving skills, excellent communication, and the ability...


  • Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Job Overview**We are looking for a talented Flutter Developer to play a key role in our company's success. As a Flutter Developer, you will be responsible for designing and building advanced applications for the Android and iOS platforms using the Flutter framework.**Qualifications and Skills**Proficient in Dart programming language and Flutter...


  • Chennai, Tamil Nadu, India Industrial Support Services Full time

    Job Summary: We are seeking a skilled Electrical Service Engineer to join our team at Industrial Support Services.Key Responsibilities:Installation, testing, and commissioning of electrical transformers across IndiaMonitoring and production work for power transformers ranging from 5MVA to 80MVALeading individual projects and supervising site manpower...


  • Chennai, Tamil Nadu, India FIS Full time

    About the Role:FIS is seeking a skilled Application Support Specialist to join our team. As an Application Support Specialist, you will be responsible for providing technical support activities for a software production processing environment.Key Responsibilities:Installs, maintains and supports application/source code and/or its components and subsystems...


  • Chennai, Tamil Nadu, India Antal Full time

    Role OverviewAs an Application Support Engineer at Antal, you will be responsible for analyzing and resolving complex customer issues, collaborating with developers, and enhancing problem-solving processes.Key ResponsibilitiesAnalyze and resolve customer issues, collaborating with developers to determine root causes.Develop checklists and procedures for...


  • Chennai, Tamil Nadu, India Virtusa Full time

    Job Title: Application Support SpecialistAbout the Role:As an experienced Application Support Engineer working for Virtusa, you will serve as a member of the release team handling multiple activities related to quarterly project releases and off releases. Your primary responsibility will be to coordinate with multiple vendors to smoothly complete the project...


  • Chennai, Tamil Nadu, India UPS India Full time

    Unlock your full potential at UPS India as a Lead Application Developer. Explore innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.About the Role:OverviewUPS India's Technology Development Centers are driving our global digital journey. As a key member of our team, you'll contribute...


  • Chennai, Tamil Nadu, India Industrial Support Services Full time

    Job Title: Flutter DeveloperCompany: Industrial Support ServicesJob OverviewWe are seeking a skilled Flutter Developer to contribute to our mobile application development team. The ideal candidate will have a solid understanding of the Flutter framework and Dart programming language.Key ResponsibilitiesDesign and develop high-quality mobile applications for...


  • Chennai, Tamil Nadu, India ADCI - Tamil Nadu Full time

    About the RoleWe are looking for a highly skilled and experienced Support Engineering Manager to lead our support engineering team at ADCI - Tamil Nadu. The ideal candidate will have a strong background in software engineering and experience in managing teams.ResponsibilitiesDirect management of a team of 8+ support engineersProcess and service...


  • Chennai, Tamil Nadu, India FIS Full time

    About the RoleWe are seeking a highly skilled Application Support Specialist to join our team at FIS. As a key member of our CAPERAS team, you will be responsible for providing technical support activities for our software production processing environment.Key ResponsibilitiesInstall, maintain, and support application/source code and/or its components and...