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OTC Process Improvement Professional

1 week ago

Noida, Uttar Pradesh, India Genpact Full time
Company Overview

Genpact is a leading provider of professional services and solutions, delivering outcomes that shape the future.

Job Title: Order To Cash Process Developer

This role is responsible for managing the Order To Cash process, ensuring timely payments and maintaining strong customer relationships.

Key Responsibilities:
  • Establish and maintain accurate payment terms in PeopleSoft
  • Monitor and manage approvals for non-standard invoicing/payment terms from Salesforce
  • Develop and implement strategies to improve cash flow and reduce bad debt
  • Collaborate with cross-functional teams to resolve customer issues and improve overall customer satisfaction
Requirements:
  • Bachelor's degree in Commerce or related field
  • Minimum 2 years of experience in OTC process improvement