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Tech Support Career Opportunity
2 weeks ago
Are you a customer service professional looking for a new challenge? We have an exciting opportunity to join our team as a Tech Support Advisor.
We are a leading provider of BPO services, operating in 65 countries worldwide. Our company is dedicated to delivering exceptional customer experiences and we're looking for talented individuals who share our passion.
About the RoleAs a Tech Support Advisor, you will be responsible for troubleshooting issues related to internet connectivity, network selection, and mobile data. You will also be expected to configure routers, understand DNS and Telnet protocols, and have knowledge of VOIP, hotspot connections, and SMS centre numbers.
This is a dynamic role that requires a high level of energy, confidence, and conversational ability. You will be working with a range of technologies and must be able to articulate complex concepts in a clear and concise manner.
Requirements- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of computer hardware and software
- Understanding of network protocols and configurations
As a member of our team, you will enjoy a range of benefits including:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- Opportunity to work with a leading provider of BPO services
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.
