Front Office Professional

2 days ago


Aurangabad, Maharashtra, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title: Executive Receptionist

Our corporate services entity seeks an experienced front office professional to oversee daily operations at a serviced apartment in Mumbai.

Key Responsibilities:

  • Manage day-to-day front desk activities, including guest check-ins/outs, billing, and responding to inquiries.
  • Ensure smooth functioning of front office duties by identifying and rectifying errors or lapses in real-time.
  • Administer daily front office functions, implementing policies, systems, and processes for continuous improvement.
  • Perform additional duties as needed, such as filling-in for absent staff or handling peak workload.
  • Monitor and oversee all guest services, identifying critical guests and VIP arrivals.
  • Provide exceptional customer service and answer guest inquiries with excellent verbal and written communication skills.
  • Develop strong organization and supervisory skills, working well under pressure.
  • Collaborate effectively as part of a team, leveraging negotiation skills and dispute resolution abilities.
  • A bachelor's degree in hotel management is preferred, along with 3-4 years of experience in a similar role at a 4/5-star hotel.


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