
Information Systems Data Analyst
4 days ago
Human Resource Information System Manager
Description of the RoleThis is a vital role in ensuring that the company's Human Resource Information System (HRIS) is running efficiently and effectively. The HRIS Manager will be responsible for the administration, configuration, and troubleshooting of the system.
The ideal candidate will have experience as a SuccessFactors administrator and advanced user skills in Microsoft Excel, particularly v-lookups, pivot tables, conditional formatting, and advanced formula writing.
The role also requires strong analytical, diagnostic, and troubleshooting skills, as well as excellent customer service skills and the ability to maintain strict confidentiality.
Key Responsibilities- Administer the SuccessFactors system, including configuration, testing, role security, and troubleshooting.
- Project manage during system implementations and ensure projects and tasks are completed as assigned.
- Document configuration processes and key decisions in support of change management and communications.
- Lead User Acceptance Testing (UAT) during implementations and escalate feedback to the implementation team if necessary.
- Configure live sites in preparation for go-live.
- Provide regional end-user support on data entry procedures, system navigation, and reporting.
- Analyze HR functional business and system processes and recommend improvements to meet business needs.
- Ensure data standards through automation, set up preventative controls, data audits, and working with the business for corrections.
- Establish and maintain business and compliance reports and dashboards for leaders.
- Create and deliver training for new users, managers, and HR leaders globally.
- Ensure accuracy and data integrity of the HRIS system through periodic reviews and audits.
- Lead sustainment planning for HR technology, including release planning.
- Support other HRIS projects as required.
- Manage integrations with both HR and D&T systems.
- Work with our SuccessFactors Partner EX3 on provisioning requirements, troubleshooting, and implementation projects.
- Partner with SAP on module stabilization reviews and lead the project to action findings and support with change management.
- Line manager responsibility for HRIS Specialists.
Essential Qualifications:
- System testing.
- Degree qualified or relevant experience.
- Experience as a SuccessFactors administrator.
- Advanced user of Microsoft Excel, specifically v-lookups, pivot tables, conditional formatting, and advanced formula writing.
- Strong understanding of HRIS structure, functions, and processes.
- Familiarity with SuccessFactors modules, including Employee Central, Performance Management, Compensation, Learning Management, Succession, Onboarding, and Recruiting.
- Experience collaborating with all levels of management and colleagues in other areas, such as IT and Compliance.
- Ability to communicate with technical and non-technical users and facilitate effective outcomes.
- Ability to independently prioritize assignments based on urgency and communicate timelines effectively.
- Ability to maintain strict confidentiality.
- Strong analytical, diagnostic, and troubleshooting skills.
- Strong customer service skills.
Desirable Qualifications:
- Release cycle management.
- Creating and delivering system training.
- Process documentation.
- Implementation of HRIS and/or integration of HRIS with other systems (payroll, ERP, etc.).
- System transformation.
- Change management.
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