Technical Support Specialist for Voice over Internet Protocol

3 weeks ago


Ahmedabad, Gujarat, India Elision Technologies Pvt. Ltd Full time

Job Summary:

A Technical Support Specialist for Voice over Internet Protocol is required to provide exceptional support to our clients. The ideal candidate will have a strong background in VoIP technology, excellent communication skills, and the ability to work under pressure.

The successful candidate will be responsible for:

  • Providing timely and effective support to clients via phone, email, and other communication channels
  • Resolving technical issues related to VoIP, internet, and phone services
  • Configuring and maintaining VoIP systems, including PBX, Asterisk, and Vicidial
  • Provisioning new phone systems, phones, and porting numbers
  • Managing remote installation of internet and VoIP service with on-site technicians
  • Maintaining Windows server, Dialer, VoIP, FTP Server, WatchGuard, Firewall, VPN, Router & Switches, Daily Backup & Antivirus
  • IP phone configuration and setup
  • CentOS and general Linux operation

Requirements:

  • Strong knowledge of VoIP technology, including Asterisk, Vicidial, and GoAuto Dial
  • Excellent communication and problem-solving skills
  • Ability to work under pressure and meet deadlines
  • Strong organizational skills and attention to detail
  • Bachelor's degree in Computer Science, Information Technology, or related field

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for growth and professional development
  • Collaborative and dynamic work environment

Elision Technologies Pvt. Ltd is an equal opportunities employer and welcomes applications from diverse candidates.



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